Summary
Overview
Work History
Education
Skills
Timeline
Generic

Manpreet Kaur Dhillon

Mickleham

Summary

Dynamic professional with experience as an Invoice Clerk at BR Transport, excelling in payment management and accurate financial documentation. Proven ability to enhance customer satisfaction through effective communication and team collaboration. Recognized for improving billing operations and fostering a positive work environment, ensuring timely collections and operational efficiency.

Overview

7
7
years of professional experience

Work History

Invoice Clerk

BR Transport
06.2023 - Current
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Followed-up on past due payments to facilitate prompt collection of payments.
  • Reviewed invoices for accuracy and completeness prior to issuing payments.
  • Processed invoices and payments in line with company policies and procedures.
  • Entered invoice data into company's invoicing system to enable proper tracking and record keeping.
  • Used data entry skills to accurately document and input statements.
  • Monitored outstanding invoices and performed collections duties.

Assistant Manager

11.2018 - 06.2021
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Scheduled staff shifts to ensure proper coverage during peak hours without exceeding labor budgets.
  • Oversaw daily operations to maintain store cleanliness and organization.
  • Coached new employees, ensuring smooth onboarding process and quicker adaptation to their roles.

Education

ACS Professional Year Progarm - ICT

Performance Education
Melbourne, VIC
03-2017

Master of Information Technology - Information Technology

Charles Sturt University
Melbourne, VIC
11-2013

Skills

  • Payment management
  • Invoice processing
  • Effective deadline management
  • Billing operations
  • Accurate financial documentation
  • Fundamental bookkeeping skills
  • Effective team collaboration
  • Customer service assistance

Timeline

Invoice Clerk

BR Transport
06.2023 - Current

Assistant Manager

11.2018 - 06.2021

ACS Professional Year Progarm - ICT

Performance Education

Master of Information Technology - Information Technology

Charles Sturt University

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Manpreet Kaur Dhillon