Roster clerk with extensive experience in scheduling and staff management within aged care environments. Proven track record of improving staffing efficiency while maintaining high standards of resident care. Expertise in petty cash management and proficiency in Tech One and UKG Kronos software for operational enhancements.
Work History
Roster Clerk
Carinity Aged Care
Brisbane / Brookfield, QLD
01.2022 - Current
Maintained accurate staff rosters to support operations of aged care facility.
Coordinated shift schedules to enhance staffing coverage and efficiency.
Communicated scheduling changes promptly to all team members.
Utilized rostering software for effective management of employee availability.
Assisted in onboarding new staff by providing scheduling guidance.
Collaborated with management to resolve staffing challenges efficiently.
Updated employee records to reflect changes in roles and availability.
Monitored overtime hours to ensure correct compensation for employees.
Health Assistant Nurse
Carinity Aged Care
Brisbane/ Brookfield, QLD
06.2015 - 01.2022
Delivered compassionate care to elderly residents during daily activities.
Administered medications under supervision of physician or nurse practitioner.
Supported residents with mobility aids and personal hygiene tasks.
Fostered positive staff-patient relationships through friendly interactions.
Turned and repositioned residents to prevent pressure ulcers using proper techniques.
Provided patient care services including bathing, dressing, and feeding.
Utilized mobility devices for effective patient transportation.
Bank Teller
HDFC Bank
Amritsar, Punjab
06.2003 - 08.2007
Processed customer transactions accurately and efficiently at HDFC Bank.
Managed cash drawer, ensuring precise cash handling and daily reconciliation.
Handled large sums of money securely while maintaining strict regulatory compliance.
Resolved customer complaints promptly, enhancing overall service experience.
Assisted customers with account inquiries and banking services to ensure satisfaction.
Collaborated with team members to improve service delivery and customer engagement.
Entered transactions into computer systems, issuing receipts for customer records.
Balanced teller drawers regularly, adhering to established accuracy procedures.
Education
Masters in Information Technology - Human-Computer Interaction
Punjab Technical University
Amritsar, Punjab, India.
03-2003
Bachelor of Economics (Hons) - Public finance and regulatory economics
Guru Nanak Dev University
Amritsar, Punjab, India
03-2001
Diploma of Payroll Services - Payroll Professional
Monarch Institute
Melbourne, VIC
Skills
Roster management and scheduling coordination
Rostering software proficiency
Staff onboarding and record updating
Compliance adherence
Accomplishments
I completed my 10 years of working at Carinity Brookfield Green with full honesty, compassion, and respect
Timeline
Roster Clerk
Carinity Aged Care
01.2022 - Current
Health Assistant Nurse
Carinity Aged Care
06.2015 - 01.2022
Bank Teller
HDFC Bank
06.2003 - 08.2007
Masters in Information Technology - Human-Computer Interaction
Punjab Technical University
Bachelor of Economics (Hons) - Public finance and regulatory economics
Guru Nanak Dev University
Diploma of Payroll Services - Payroll Professional