MANSHA
Mickleham
Summary
Dedicated Case Manager and Support Worker with a focus on providing exceptional home care to CDC and NDIS clients. Combining the roles of both positions, I deliver personalized and comprehensive support tailored to each client's unique needs and goals. With a deep understanding of the CDC and NDIS systems, I coordinate and deliver the highest level of care, promoting independence and enhancing the quality of life for those I serve.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Disability Support Worker
TDL disability
Melbourne
03.2025 - Current
- Provided emotional support and companionship to enhance client well-being.
- Collaborated with healthcare professionals to develop tailored care plans.
- Monitored client health and reported changes to appropriate staff members.
- Facilitated transportation for clients to appointments and social activities.
- Trained new staff on best practices in disability support and safety protocols.
CASE MANAGER
HOME CARING
Melbourne
03.2024 - 02.2025
- Assessment of Needs
- Conduct comprehensive assessments to understand the client's physical, emotional, social, and financial needs
- Evaluate eligibility for services under CDC or NDIS
- Care Planning
- Develop detailed care plans in collaboration with clients, families, and other stakeholders
- Ensure that the plans align with CDC or NDIS objectives, focusing on client choice and control
- Coordination of Services
- Arrange for appropriate support services such as personal care, therapy, or home modifications
- Liaise with service providers, government agencies, and healthcare professionals
SUPPORT WORKER
HOME CARING
03.2024 - 01.2025
- Help with household tasks such as cooking, cleaning, and shopping
- Support clients in maintaining a safe and clean living environment
- Assist clients in engaging with their community, attending social activities, or accessing services
- Provide transportation to appointments or events
- Offer companionship and encouragement to promote emotional well-being
- Support clients in building confidence and independence
- Help clients work towards their individual goals as outlined in their NDIS plans or CDC care plans
- Foster independence and skills development wherever possible
- Observe and document changes in the client's condition or circumstances
- Communicate updates to the Case Manager or relevant parties to ensure continuity of care
PERSONAL CARE ASSISTANCE
Regis Aged Care
06.2023 - 08.2024
- Personal and Health Support: Assist clients with daily living activities (bathing, dressing, toileting) and monitor health, including medication administration.
- Emotional and Social Care: Offer companionship, encourage participation in activities, and support mental well-being to reduce isolation
- Adherence and Reporting: Follow care plans, promote client independence, and report any health or care concerns to supervisors or nurse incharge.
- Administered medications and managed personal care routines for patients, ensuring their well-being and comfort.
Education
BACHELOR OF NURSING -
LATROBE UNIVERSITY
Melb , VIC 02.2023 - 04.2026
Certificate IV - Disability Studies
International Institute of Education And Training
Vic GRADE 12 -
NIRMAL PUBLIC SCHOOL
Skills
Personal care
Health monitoring
Housekeeping
Meal preparation
Companionship
Mobility support
Transportation
Communication
Teamwork
Time management
Independence promotion
Cultural sensitivity
Certification
- CPR and First Aid
- Working with Children Check
- Hand Hygiene Certificate
- Police Check
- Manual Handling Certificate
- Certificate 4 in Disability
- NDIS Worker Orientation Module
- Infection Control Training Certificate
- NDIS workers screening check
Skills
- Safety adherence
- First aid
- Medication support
- Reporting
- Organization
Emotional support
Languages
- English
- Hindi
- Punjabi
- Spanish
Timeline
Disability Support Worker
TDL disability
03.2025 - Current
CASE MANAGER
HOME CARING
03.2024 - 02.2025
SUPPORT WORKER
HOME CARING
03.2024 - 01.2025
PERSONAL CARE ASSISTANCE
Regis Aged Care
06.2023 - 08.2024
BACHELOR OF NURSING -
LATROBE UNIVERSITY
02.2023 - 04.2026
Certificate IV - Disability Studies
International Institute of Education And Training
GRADE 12 -
NIRMAL PUBLIC SCHOOL