Manshi Patel
Broadview,Australia
Summary
Highly organised and proactive Administrative Professional with over 4 years of experience in office coordination, scheduling, customer service, and workflow management. Skilled in coordinating service teams, managing work orders, and maintaining accurate records in fast-paced environments. Recognised for strong communication skills, problem-solving ability, and a positive team-oriented attitude. Experienced with Microsoft Office Suite.
Having full work rights in South Australia (visa category - 491 skilled regional visa)
Overview
7
7
years of professional experience
1
1
Certification
Work History
Console Operator and Administration Assistant (Part-time)
OTR Adelaide SA
01.2025 - Current
- Coordinate day-to-day administrative operations, ensuring accuracy, efficiency, and compliance with organisational procedures.
- Support process improvements and workflow optimization through clear communication and training to team members.
- Maintain and update records and databases in line with company policy and data integrity standards.
- Provide timely and professional responses to internal and external queries, ensuring compliance with policy and confidentiality requirements.
Administration Assistant
Job fit, Whyalla SA
10.2024 - 09.2025
- Supported HR and compliance teams with documentation, report preparation, and appointment coordination.
- Managed confidential employee records and liaised with external partners and clients for medical and compliance documentation.
- Assisted in developing internal communication materials and maintaining system accuracy.
- Praised for strong attention to detail and reliability in handling sensitive information.
- Enhanced record-keeping consistency by introducing a digital tracking log for employee documentation.
Human Resources Officer
Kanan International, India
06.2021 - 01.2024
- Led end-to-end recruitment job postings, shortlisting, interviews, contracts, and onboarding.
- Partnered with hiring managers to meet workforce requirements.
- Managed a workforce of 700+ employees and implemented strategies to hire 55 staff in 2 months.
- Provide frontline HR Support by responding to employee enquiries promptly and professionally.
- Implemented payroll, recruitment strategies to attract and retain top talent.
- Prepared employment contracts, induction schedules, and new hire documentation.
- Highly organized, detail-oriented, and confident working in all sectors.
- Conducted employee orientations and assisted with exit processes including documentation and interviews.
- Delivered workforce data and HR reports including turnover, headcount and compliance tracking to assist management decision making.
- Provide advice and administrative support on P&C matters, including apprenticeship and graduate programs.
- Maintained CRM, HRIS and Zoho workforce data by creating and updating employee records.
Human Resources and Recruitment Intern
Indian Oil Company Ltd, India
01.2019 - 03.2020
- Assisting in screening of an employee till induction.
- Recorded information about new applications with employees for future references.
- Manage daily work of admin including office duties.
- Maintain reports including financial and safety documents.
- Increase recruitment through agencies where possible by preventing losses of customers and stakeholders.
Education
Diploma - Human Resources Management (BSB50320)
TAFE SA
SA01.2026
Master’s - human resources management
Sardar Patel University
India01.2020
Bachelor’s - business management
Sardar Patel University
India01.2018
Skills
- Service Coordination & Scheduling
- Work Order Management
- Simpro Software & Data Entry
- Client & Technician Liaison
- Invoicing & Reporting
- Workflow & Compliance Tracking
Certification
- Certificate in Life Skills Training
- Thesis on work-life balance
- Workshop on Compliance and Record training
- Zoho and Zoho CRM Workshop and training
Timeline
Console Operator and Administration Assistant (Part-time)
OTR Adelaide SA
01.2025 - Current
Administration Assistant
Job fit, Whyalla SA
10.2024 - 09.2025
Human Resources Officer
Kanan International, India
06.2021 - 01.2024
Human Resources and Recruitment Intern
Indian Oil Company Ltd, India
01.2019 - 03.2020
Master’s - human resources management
Sardar Patel University
Bachelor’s - business management
Sardar Patel University
Diploma - Human Resources Management (BSB50320)
TAFE SA
PERSONAL ATTRIBUTES
- Open to change, adaptable to new and varying circumstances.
- Excellent time management and multitasking skills
- Resilient and resourceful in high-pressure environments
- Collaborative communicator, able to build strong stakeholder relationships
- Reliable and professional work ethic
- Flexible and adaptable to changing priorities