Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Mansi Agarwalla

Sydney,NSW

Summary

Dedicated Project Intern desiring an opportunity to gain practical experience. Adept at balancing competing priorities, proficient in project software and skilled at working with people of all backgrounds in a collaborative and efficient way.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Frankies Food Factory
Sydney
06.2022 - 11.2024
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Developed strong relationships with customers by providing personalized assistance and support.

Project Intern

Online
07.2023 - 09.2024
  • Created and maintained project documentation, including status reports and presentations.
  • Implemented quality control measures throughout the life cycle of each project.
  • Created unique poses and expressions to capture attention from viewers.
  • Applied makeup according to directions from stylists prior to each shoot.

Retail Sales Associate

Myer
Sydney
03.2023 - 11.2023
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Stocked shelves with merchandise according to company standards.

Executive Team Member

MQ Indian Society
Sydney
08.2022 - 06.2023
  • Reviewed performance metrics to evaluate progress towards organizational goals.
  • Developed and implemented strategies to promote organizational growth and development.
  • Recruited top talent from outside sources as needed to fulfill roles.
  • Monitored team performance against established objectives and goals.

Volunteer

Youth Promise
New York, New York State
06.2021 - 08.2022
  • Participated in team-building exercises to strengthen relationships among volunteers.
  • Collaborated with other volunteers to create a positive work environment.
  • Developed appropriate treatment plans focusing on each individual's needs.

Student Volunteer

Virtual Carver Center After School Program
New York, New York
01.2021 - 12.2021
  • Greeted visitors, answered phones, and responded to inquiries in a professional manner.
  • Supervised groups of student volunteers during special projects or activities.
  • Coordinated successful student organization events and activities.
  • Provided assistance with special projects to meet aggressive deadlines.

Education

High School Diploma -

Gems Akademia International School
Kolkata, India
06-2022

Bachelor of Information Technology - Software Tech and Cyber Security

Macquarie University
Sydney, NSW

Skills

  • Programming Languages- Java, C, Python
  • Web Development- CSS, JavaScript
  • DataBase- MySql
  • Tools- Git, Eclipse, Virtual Studios, UTM(KaliLinux) etc
  • Microsoft word, excel, Data entry etc
  • Communication
  • Team Management
  • Flexible and Adaptable
  • Hospitality and accommodation
  • Scheduling
  • Store maintenance
  • Positive and professional

Languages

English
Professional
Bengali
Limited
Hindi
Professional

Accomplishments

  • Radar XDR - Security Orchestration Automation and Response Technical Sales Intermediate(https://www.credly.com/badges/c20fdb94-fdb2-40c8-9b05-63ead64bb1fd/linked_in_profile)
  • QRadar XDR - Security Information and Event Management Technical Sales Intermediate(https://www.credly.com/badges/250240cf-6b3f-43bf-abe4-f9210317f120/linked_in_profile)
  • Teamwork skills, Communicating Effectively in Groups (https://drive.google.com/file/d/1G6Juy_rM5hw1ilgrByFmdUdA2Rm3Pot3/view?usp=sharing)
  • The fundamentals of Digital Marketing (https://drive.google.com/file/d/1Q83BfKtzHiACpjwQsDWzd2IBAC8bGZ1r/view?usp=sharing)
  • Communication skills(https://drive.google.com/file/d/1JK7ARrBJYh3YaVkLa3_vi4LPWrskNm4h/view?usp=sharing)

Timeline

Project Intern

Online
07.2023 - 09.2024

Retail Sales Associate

Myer
03.2023 - 11.2023

Executive Team Member

MQ Indian Society
08.2022 - 06.2023

Customer Service Representative

Frankies Food Factory
06.2022 - 11.2024

Volunteer

Youth Promise
06.2021 - 08.2022

Student Volunteer

Virtual Carver Center After School Program
01.2021 - 12.2021

High School Diploma -

Gems Akademia International School

Bachelor of Information Technology - Software Tech and Cyber Security

Macquarie University

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Mansi Agarwalla