Summary
Overview
Work History
Education
Skills
Availability
Personal Qualities
Personal Information
Demonstratedabilities
References
Languages
Timeline
Generic

MANSI DAVESAR

Ashmore,Australia

Summary

Experienced & Detail Focused Customer Service Specialist Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease. Reliable and honest Job Title skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience

Work History

Cleaner

Lalit Srao
03.2024 - Current
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.

Meat Production

Nerang Park Poultry
01.2024 - 04.2024

Wait Staff Member

Sankalp Restaurant
06.2022 - 04.2023

Waitress Supervisor

Royal Indian Cuisine
12.2017 - 11.2018

Education

Bachelors of Science in Fashion Designing -

Kurukshetra University
05.2017

Senior Secondary Education (Year 12) -

Paras SR SEC School (HBSE)
05.2016

Senior Secondary Education (Year 10) -

Paras SR SEC School (HBSE)
05.2014

Skills

  • Proficient in MS Windows 2007 Suite of Applications: MS Word, Excel, PowerPoint, Publisher, Outlook, MS Access, Internet Explorer
  • Scanning Technology
  • Advanced Internet research
  • Data Entry and Word Processing
  • Adapt at developing and maintaining detailed administrative and procedural processes that improve accuracy and efficiency
  • Highly focused and results-oriented in supporting deadline-driven operations
  • Independent and self-motivated professional with excellent interpersonal skills
  • Experienced in coordination and logistics with a high degree of efficiency
  • Served as point person for managers, external clients and staff
  • Superior communication skills, problem resolution abilities, and a high-level of confidentiality
  • Committed to principles of Occupational Health and Safety
  • Ability to Improvise, Improve Procedures & Meet Demanding Deadlines
  • Thrives on New Opportunities and Challenges
  • Conscientious & Hard Worker with A Company Minded Attitude
  • Consistently Delivers More Than Is Expected
  • Customer Service
  • Troubleshooting and Problem Solving
  • Excellent Interpersonal Skills
  • Good Memory, Efficient and Speedy
  • Remain Calm in stressful situations
  • Friendly, Helpful and Patient
  • Good Communication & Interpersonal skills
  • Complaint Handling and Resolution
  • Customer Fulfillment
  • Enjoy Working with People
  • Good Personal Presentation
  • Cash Handling Skills
  • Enthusiastic Team Member
  • Able to project a Professional Manner

Availability

Full time

Personal Qualities

  • Self-motivated, organised and methodical with a disciplined work ethic to completing tasks.
  • Strong analytical skills involving the ability to research, assess and evaluate, identify and resolve problems by applying logical thought processes.
  • Proven experience in multiple tasking and meeting deadlines.
  • Willing to continually up-date skills and knowledge.
  • Confident and capable at communicating and relating with all people.
  • Co-operative and supportive in team environments; require minimum instruction to learn new skills.
  • Proven ability to work independently and unsupervised.
  • Excellent oral and written communication skills.

Personal Information

  • Health Status: Excellent - Physically Fit and Active
  • Date of Birth: 08/16/97

Demonstratedabilities

  • Ability to deliver world class customer service and build customer satisfaction and loyalty.
  • Provision of effective and timely resolution of a range of customer enquiries.
  • Strive for one-call resolution of customer issues.
  • Ability to strike a positive and cooperative tone with both customers and co-workers.
  • Commitment to the provision of a high level of personalised customer service.
  • Experienced in prioritising and time management abilities within a customer service environment.
  • Use of strong interpersonal skills in a professional manner to deal with customer enquiries.
  • Exercised strong interpersonal communication skills with customers and department personnel.
  • Excellent interpersonal and communication skills to suit a variety of different personnel.

References

  • Manjinder Singh Sidhu, Manager, Dominos, 0416506673
  • Gaurav Davesar, Chef, Kathmandu, 0474411111
  • Lalit Srao, Manager, Cleaning Company 0410 073 700

Languages

Hindi
Full Professional
Punjabi
Full Professional

Timeline

Cleaner

Lalit Srao
03.2024 - Current

Meat Production

Nerang Park Poultry
01.2024 - 04.2024

Wait Staff Member

Sankalp Restaurant
06.2022 - 04.2023

Waitress Supervisor

Royal Indian Cuisine
12.2017 - 11.2018

Bachelors of Science in Fashion Designing -

Kurukshetra University

Senior Secondary Education (Year 12) -

Paras SR SEC School (HBSE)

Senior Secondary Education (Year 10) -

Paras SR SEC School (HBSE)
MANSI DAVESAR