Summary
Overview
Work History
Education
Skills
Websites
Certification
Leadership Experience
Volunteer Experience
References
Timeline
Generic

Mansi Goswami

Melbourne,Australia

Summary

Dedicated and proactive professional with a passion for administrative management and human resources seeking a part-time role to contribute expertise in organizational efficiency, employee relations, and HR support. With a background in customer service, leadership, and community engagement, I am eager to apply my Bachelor of Business studies with a focus on HR to drive team success and foster a positive work environment. Committed to delivering exceptional results, I aim to leverage my diverse skill set and enthusiasm for professional growth to make a meaningful impact within your organization.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Student Council Representative

CQUnivercity
Melbourne, VIC
04.2024 - Current
  • Provided support and guidance to individual students in need of assistance or advice.
  • Represented the interests of all students at district-wide conferences and meetings.
  • Coordinated communication between the Student Council and other campus organizations.
  • Participated in regular training sessions regarding leadership development techniques.
  • Attended monthly meetings to voice concerns, opinions and ideas.

Student Ambassador

CQUnivercity
Melbourne , VIC
02.2024 - Current
  • Assisted in planning and organizing events on campus such as open house, orientation and alumni reunions.
  • Developed and maintained relationships with faculty, staff, alumni, and students on campus.
  • Assisted in the recruitment of new students to the university.
  • Created promotional materials for various events on campus using graphic design software.

Volunteer Campus Team

CQ Univercity
Melbourne , VIC
04.2023 - Current
  • Organized and promoted campus events to increase student engagement.
  • Conducted market research to understand student needs and preferences.
  • Assisted with the development of marketing materials such as flyers, brochures, and posters.
  • Attended weekly staff meetings to discuss progress and challenges faced by the department.
  • Analyzed data collected from surveys in order to identify areas of improvement within the university system.

Customer Service Representative Team Lead

Ampol woolworthmetroGo station
Moorabbin , VIC
11.2022 - 12.2023
  • Worked as a team member at a fuel station for 1 year, managing fuel dispensing operations and ensuring a safe and efficient customer experience
  • Conducted regular equipment checks and maintained fuel inventory levels
  • Demonstrated strong customer service skills, handling transactions, and addressing customer inquiries
  • Adhered to safety protocols and contributed to a clean and organized station environment.

Crew Member

Macdonalds
Crowncasino, VIC
07.2022 - 02.2023
  • Worked as a McDonald's crew member for 6 months, demonstrating strong teamwork and communication skills in a fast-paced environment
  • Gained hands-on experience in food preparation, customer service, and maintaining cleanliness standards
  • Developed a keen understanding of the importance of efficiency and collaboration in the restaurant industry.

Education

Bachelor of business - Human Resource Management and Marketing

CQ University, Melbourne
01.2025

Certificate of Professional Accounting -

Skills

  • Excellent interpersonal and communication skills
  • Strong leadership abilities with a proven track record of successfully managing teams
  • Proficient in multitasking and problem-solving
  • Adaptability and willingness to learn new technologies
  • Fluent in English, Hindi, and Gujarati
  • Marketing and Advertising

Websites

Certification

Certificate in leadership, values, goal setting

Leadership Experience

Student Representative Council Member, Central Queensland University, Australia (All Campuses), Elected as a part-time representative to advocate for student interests and concerns across all CQU campuses in Australia.

Volunteer Experience

Campus committee member and Student Ambassador, Central Queensland University, Melbourne, Organized various campus events, trips, and career development sessions. Selected as a Student Ambassador to represent the university and assist in fostering a sense of community among students.

References

References available upon request.

Timeline

Student Council Representative

CQUnivercity
04.2024 - Current

Student Ambassador

CQUnivercity
02.2024 - Current

Volunteer Campus Team

CQ Univercity
04.2023 - Current

Customer Service Representative Team Lead

Ampol woolworthmetroGo station
11.2022 - 12.2023

Crew Member

Macdonalds
07.2022 - 02.2023

Bachelor of business - Human Resource Management and Marketing

CQ University, Melbourne

Certificate of Professional Accounting -

Similar Profiles

CREATE PROFILE
Mansi Goswami