Mansi Mehta
Melbourne,VIC
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Hoban (Recruitment company)
Melbourne, Vic
12.2022 - Current
- Served over 1,000 customers directly through bus replacement operations.
- Delivered timely resolutions to customer complaints, showcasing a commitment to excellent service.
- Maintained administrative functions by completing tasks like filing paperwork, updating databases, and generating reports.
- Provided knowledgeable and friendly service to effectively address customer issues, resulting in enhanced customer satisfaction.
Warehouse Packer
Baker's Crust
Melbourne, Vic
06.2022 - 09.2024
- Maintained a safe work environment by strictly following safety regulations.
- Performed quality assurance checks on finished product packaging prior to order shipment.
- Followed safety protocols operating machinery conveyors hoists.
- Ensured proper labeling of items for shipment.
- Ensured proper collection and disposal of empty pallets in adherence to company guidelines.
- Successfully adjusted schedule to ensure timely completion of work during peak periods.
Sales Representative
Aussie Greenmarks
Melbourne, Vic
09.2022 - 12.2022
- Conducted market research to discover potential sales prospects.
- Responded to inquiries from prospective customers regarding product features and services offered.
- Utilized market trend analysis to identify and pursue potential sales opportunities.
- Developed customer relationships and increased sales.
- Developed and executed engaging presentations highlighting product features and benefits.
Education
Certificate III in Individual Support - Individual Support
Hope Institute
Melbourne, VIC07-2024
Diploma of Bioscience -
La Trobe College
Melbourne, VIC10-2023
Bachelor of Biological Science - Microbiology
La Trobe University
Melbourne, VICSkills
- Time Management
- Warehouse Safety
- Packaging and picking
- Product Packaging
- Teamwork
- Order Processing
- Data Collection
- Product Knowledge
- Paperwork Processing
- Multi-Task Management
- Customer Needs Assessment
- Client Service
- Process Improvement
- Sales closing
References
References available upon request.
Timeline
Customer Service Representative
Hoban (Recruitment company)
12.2022 - Current
Sales Representative
Aussie Greenmarks
09.2022 - 12.2022
Warehouse Packer
Baker's Crust
06.2022 - 09.2024
Certificate III in Individual Support - Individual Support
Hope Institute
Diploma of Bioscience -
La Trobe College
Bachelor of Biological Science - Microbiology
La Trobe University
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