MANSI Thakkar
Quakers Hill,NSW
Summary
Dynamic and customer-focused professional with a proven track record in fast-paced delivery and hospitality environments, notably with Uber Partners. Excelled in problem-solving and relationship building, enhancing customer satisfaction and loyalty. Demonstrated exceptional time management and safe driving, ensuring efficient and positive service experiences.
Overview
6
6
years of professional experience
Work History
Food Delivery Driver
Uber Partners
07.2021 - Current
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
WAITRESS
Indian Mehfil
04.2019 - 01.2021
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
Master of Science - Information Technology
Charles Sturt University
Brisbane01-2021
Skills
- Problem-solving
- Customer service
- Quick learner
- Hardworking and responsible
- Time management
- Excellent communication
- Safe driving
- Dedicated team player
- Relationship building
- Good driving record
- Food handling
- Safe food handling
- Flexible schedule
- Customer communication
- Late shift availability
Timeline
Food Delivery Driver
Uber Partners
07.2021 - Current
WAITRESS
Indian Mehfil
04.2019 - 01.2021
Master of Science - Information Technology
Charles Sturt University
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