Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
Generic
Mansi Vaidya

Mansi Vaidya

South Yarra,VIC

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Manager at Headquarter

Undercover Roasters
05.2023 - Current
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Onboarded new employees with training and new hire documentation.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved safety procedures to create safe working conditions for workers.
  • Launched quality assurance practices for each phase of development
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

HEALTH PROGRAM PROJECT LEAD

Torrens University
05.2022 - 08.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • My tasks included by were not limited to the following.
  • How well has the project been completed on time and within budget?
  • Did all activities and product deliverables meet expectations?
  • Throughout the process, have changes been managed according to sponsors' expectations?
  • Have adverse effects, risks, or issues been minimized?
  • Has the team remained motivated and focused throughout the project?
  • Has the management and engagement of key stakeholders been successful?
  • Records for the project have been kept to facilitate reporting and evaluation for future use.

ROUNDER

BARISTA AND ALL, Swan Street Bakery
01.2021 - 07.2021
  • Participated in team, demonstrating an ability to work collaboratively and effectively.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Identified issues, analyzed information and provided solutions to problems.

CUSTOMER SERVICE VOLUNTEER

Red
11.2020 - 05.2021
  • Promptly responded to inquiries and requests from prospective customers.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Investigated and resolved customer inquiries and complaints quickly.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Promoted available products and services to customers during service, account management, and order calls.

DATA ENTRY CLERK

Raptor Biotech
05.2018 - 04.2019
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered numerical data into databases with speed and accuracy.
  • Managed and organized documents for data entry tasks.
  • Corrected data entry errors to prevent duplication or data degradation.
  • Developed and implemented data entry operations.

EXECUTIVE CUSTOMER CARE RESEARCH ANALYST, ADVANCE

MASTERS OF PUBLIC HEALTH, Torrens University
01.2018 - 03.2018
  • Mailed patient appointment letters.
  • Provided backup support to office staff by completing billing and filing tasks, answering phones and scheduling appointments.
  • Determined nature and urgency of patient requests to refer patients to appropriate medical staff.
  • Organized patient records to research records, extract medical information and review records for completeness and accuracy.
  • Documented inquiry outcomes for accurate tracking and analysis.
  • Researched and analyzed data to address operational challenges and customer service issues.

Education

Master of Public Health - Public Health Education

Torrens University Australia
Melbourne, VIC
09.2022

Bachelor of Science - Biotechnology

Government Science College
Ahmedabad, India
05.2019

Skills

  • Train Employees
  • Active Listening
  • Maintain Databases
  • Public Health and Safety
  • Develop Programs
  • Process Improvement
  • Promote Community Health
  • Planning and Coordination
  • MS Office
  • Self-Motivated
  • Workgroup Manager
  • Service Delivery
  • Digital Communications
  • Report Writing
  • Data Collection
  • Research Program Planning

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Timeline

Manager at Headquarter

Undercover Roasters
05.2023 - Current

HEALTH PROGRAM PROJECT LEAD

Torrens University
05.2022 - 08.2022

ROUNDER

BARISTA AND ALL, Swan Street Bakery
01.2021 - 07.2021

CUSTOMER SERVICE VOLUNTEER

Red
11.2020 - 05.2021

DATA ENTRY CLERK

Raptor Biotech
05.2018 - 04.2019

EXECUTIVE CUSTOMER CARE RESEARCH ANALYST, ADVANCE

MASTERS OF PUBLIC HEALTH, Torrens University
01.2018 - 03.2018

Master of Public Health - Public Health Education

Torrens University Australia

Bachelor of Science - Biotechnology

Government Science College

Similar Profiles

CREATE PROFILE
Mansi Vaidya