Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Created and maintained employee schedules to ensure adequate staffing levels. Coordinated with department managers to adjust employee schedules as needed. Communicated effectively with team members to ensure they are aware of their shifts and any changes that may occur.
Provided companionship to elderly or disabled individuals in their homes or other residential facilities. Prepared meals for clients according to dietary requirements. Cleaned and sanitized client living areas on a regular basis.
Worked closely with customers to understand needs and resolve diverse issues. Maintained current understanding of company offerings to better serve customers and team members. Responded to advanced issues with professional and relationship-focused approach.
Maintained daily living standards by assisting clients with personal hygiene needs. Transported patients safely to social activities and doctors appointments. Documented services and collected required data for evaluation.
Supervised contact visits for out of home care children. Wrote contact report and case notes. Observed behavior and advised children and parents where necessary. Supervised transport of children to and from locations.
Interviewed potential participants to determine eligibility and Customer service. Handled scheduling for store shifts to achieve adequate staffing.
Helped clients identify goals, obstacles and strategies for attaining greater fulfillment. Led group sessions and encouraged discussion to improve results for individuals.
Available upon request