Mansoor Ali
Victoria,VIC
Summary
Trustworthy Detention Officer with 10 years of experience. Talented at quickly deescalating conflicts and maintaining superior levels of levelheadedness. Intelligent and agile with remarkable security awareness.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Detention Officer
Serco Immigration Services
06.2014 - Current
- Enhanced inmate security by conducting regular room checks and monitoring daily activities.
- Maintained a safe environment for detainees and staff through effective communication and adherence to established protocols.
- Assisted in reducing incidents of violence by implementing conflict resolution strategies and de-escalation techniques.
- Managed daily operations, including supervising meal distribution and recreational activities.
- Collaborated with fellow officers to maintain order and resolve conflicts among detainees efficiently.
- Provided support to detainees by addressing their concerns promptly and professionally while maintaining facility rules and regulations.
- Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
- Wrote daily reports and maintained logs of detainees activities and behaviours.
Education
BBA - Accounting
Victoria University
Melbourne, VIC11.2010
Skills
- Crisis Intervention
- Surveillance
- Physical Restraint
- De-Escalation Techniques
- Restraint Techniques
- Security Procedures
- First Aid Certification
Certification
- DOCC- Detention Officer Certification Course
Timeline
Detention Officer
Serco Immigration Services
06.2014 - Current
BBA - Accounting
Victoria University
- DOCC- Detention Officer Certification Course
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