Mansoor Yaqubi
Crestmead,QLD
Summary
Ambitious and proactive professional with a strong foundation in customer service and technical maintenance. Known for delivering high-quality results in fast-paced environments, with excellent problem-solving skills and attention to detail. Eager to apply my skills and continue developing in roles that challenge me to grow and contribute to the success of the team. Committed to bringing a positive attitude and dedication to achieving both personal and organizational goals.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Kabul Sweets Bakery
Acacia Ridge, QLD
05.2024 - 09.2024
- Processed cash, credit, and mobile payments swiftly and accurately, ensuring zero discrepancies at the end of each shift.
- Delivered exceptional customer service by assisting with product recommendations, handling inquiries, and resolving issues in a timely manner.
- Increased customer satisfaction by 20% through attentive and personalized service, contributing to repeat business.
- Recognized by management for achieving a 100% accuracy rate in transaction handling and cash reconciliation.
Air Conditioning Cleaner
Refcon Company
Park Ridge, QLD
01.2024 - 04.2024
- Conducted thorough cleaning and maintenance of air conditioning units to ensure optimal performance and energy efficiency.
- Inspected and diagnosed unit conditions, identifying issues such as blockages or wear that could affect functionality.
- Improved operational efficiency of units by up to 15% through consistent, high-quality cleaning and maintenance procedures.
- Reduced customer complaints related to air conditioning performance by ensuring units were properly cleaned and serviced.
Education
High School Diploma -
Tehran State High School
Tehran,IranSkills
- Customer Service Excellence
- Cash Handling and Accuracy
- Problem-Solving and Troubleshooting
- Technical Maintenance Knowledge
- Attention to Detail
- Time Management
Timeline
Customer Service Cashier
Kabul Sweets Bakery
05.2024 - 09.2024
Air Conditioning Cleaner
Refcon Company
01.2024 - 04.2024
High School Diploma -
Tehran State High School
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