Organised and detail-focused Project Officer with over five years of experience across government and commercial sectors, contributing to large-scale compliance, documentation, and infrastructure programs. Proven success at JLL and the Aboriginal Housing Office in managing regulatory documentation, conducting audits, and streamlining stakeholder workflows. Adept at working in high-pressure environments requiring discretion, coordination, and a strong understanding of public sector governance and accountability.
Overview
5
5
years of professional experience
Work History
Project Officer
Aboriginal Housing Office - Department of Communities and Justice
Sydney, NSW
09.2024 - Current
Coordinated project delivery of over 1,500 solar and air-conditioning installations across Aboriginal Housing Office managed homes, ensuring alignment with WHS regulations, audit standards, and program milestones—contributing to a 20% reduction in energy usage.
Reviewed, processed, and tracked more than 200 contractor invoices using SAP, supporting budget integrity and enabling accurate cost reporting with 100% compliance to 10-day payment KPIs.
Maintained strict document control across SharePoint and TRIM, supporting audit readiness through accurate indexing of WHS reports, contractor certifications, and safety documentation—reducing compliance risks by 30%.
Led documentation review and quality control across 8 principal contractors, resolving 200+ issues via effective stakeholder liaison and risk mitigation strategies, achieving a 95% on-time delivery rate across 50+ sites.
Supported stakeholder communication and data tracking, responding to all contractors and tenant inquiries within 48 hours while maintaining up-to-date status reports, site logs, and correspondence records for internal and external stakeholders.
Project Coordinator
JLL
Sydney, Australia
01.2023 - 08.2024
Managed document control and financial tracking for a $2M program using Excel and SharePoint, ensuring audit readiness and accurate reporting.
Reviewed project documentation against regulatory approvals, reducing compliance turnaround times by 25%.
Built Excel-based financial trackers to monitor milestones, budgets, and compliance across concurrent projects.
Coordinated with various internal and external stakeholders including the design team, contractors, and compliance teams to resolve data issues and streamline workflows.
Delivered weekly reports, issue logs, and minutes to stakeholders, maintaining project visibility and timely risk communication.
Graduate Program - Project & Development Services
JLL
Sydney, Australia
06.2022 - 12.2022
Managed project documentation workflows, ensuring 100% compliance with regulatory standards across 50+ sites.
Reviewed and maintained sensitive regulatory records, reducing processing delays by 25% through streamlined documentation practices.
Liaised with 10+ stakeholders weekly, resolving issues and ensuring timely alignment with compliance obligations.
Prepared and distributed meeting minutes for 10+ biweekly meetings, tracking 100+ action items to ensure accountability.
Developed Excel and SharePoint tracking systems, improving project visibility and reducing reporting time by 30%.
Project Coordinator - Residential Projects
IJ CONSTRUCTION
Sydney, Australia
12.2019 - 06.2022
Engaged with clients throughout the residential construction process, increasing satisfaction by 30% through proactive communication and tailored service.
Coordinated with contractors, suppliers, and internal teams, ensuring seamless execution and 100% on-time delivery.
Utilized Revit to develop and modify designs, producing accurate drawings that reduced project errors by 25%.
Conducted site inspections and collaborated with QA teams to uphold safety regulations, reducing incidents by 15%.
Led client meetings, incorporating feedback into designs and achieving 95% client approval on final outcomes.
Education
BACHELOR OF DESIGN - ARCHITECTURE
University of Sydney
Sydney, NSW
CONSTRUCTION INDUCTION WHITE CARD -
TAFE NSW
Skills
Project management and planning
Quality assurance
Regulatory compliance
Stakeholder engagement
Risk analysis
Process optimization
Contract negotiation
Strategic development
Cost management
Timeline
Project Officer
Aboriginal Housing Office - Department of Communities and Justice
Client Service Officer at Department Of Communities And Justice - Housing - Mt DruittClient Service Officer at Department Of Communities And Justice - Housing - Mt Druitt