MANUEL ARELLANO
WEST PERTH,WA
Summary
I am an energetic and enthusiastic person with over six years experience working in different industries Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level a good opportunity. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Store person/Admin
Reece Plumbing Claremont
07.2022 - Current
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Developed and maintained courteous and effective working relationships.
- As a store person I must follow up quotes for clients and contact them by email of phone calls, as well receiving pick up orders.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Manager
Lums Wine Bar
05.2022 - Current
- I’ve been working at Lums for almost 5 months, running the shift as it is in the hospitality industry can be challenging but it always great working in a wine bar, product knowledge is a must for working at Lums and study about world regions, different grapes is one of the most exciting things to do at work.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
Duty Manager
Palace Arcade, Victoria
02.2023 - 05.2023
- Northbridge location
- Knowing the General Manager give me the opportunity to help this company for a couple of months while they were looking for a stable management team, running the service from open to close hours, developing new cocktail menus and the financial report at the end of every shift were my everyday task.
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
- Conducted continuous reviews of accounts, procedures and personnel to optimize processes and improve performance.
Assistant Manager
The Como Hotel, ALH Group
09.2022 - 12.2022
- I’ve had learned new management skills and duties such stocktake and finance knowledge of profit, loss, labor cost and working through the P.O system and understanding better financial excel sheets and the used behind a budget and how to manage it
- Also, I managed the fast-paced venue service and ensured the standards of the venue and the group
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Developed schedules for up to 20-30 employees per shift.
Supervisor & Manager
The Island Brew House
07.2021 - 09.2022
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Analyzed equipment breakdowns using various troubleshooting methods.
- Monitored workshop work flow for over 50 employees.
- Accomplished multiple tasks within established timeframes.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Senior Bartender
Furaibo Izakaya Bar
01.2020 - 10.2020
- Thanks to my experience and dedication I was named Bar manager on Sunday and Mondays, and I could experience the other side of business such as, bookings, floor service, food pass and solving daily hospitality problems.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Closed out cash register and prepared cashier report at close of business.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Implemented drink prep procedures that significantly reduced wasted stock.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Duty Manager
Little Way
11.2019 - 02.2020
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Handled employee-related issues to improve performance, professional conduct and attendance reliability.
- Established team priorities, maintained schedules and monitored performance.
Bar Supervisor
Embargo Bar on The Point
11.2018 - 11.2019
- Completed bar opening and closing procedures.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Handled cash accurately and prepared nightly deposits.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Closed out cash register and prepared cashier report at close of business.
- Decreased waste, following strict recipes and drink measurement protocol.
- Checked ID cards and verified bar guests were of legal age.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine and bar supplies.
Event Coordinator
Municipality Of Valparaiso
03.2016 - 09.2016
- Management of Community Events City of Valparaiso, Municipality
- Coordinated schedules and timelines for events.
- Managed administrative logistics of events planning, event booking and event promotions.
- Managed event logistics and operations.
- Performed event coordination for larger parties and gatherings.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Selected and ordered décor and event materials.
- Fulfilled contractual obligations for rehearsal and day of event coordination.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation and proposal development for various events.
- Supervised onsite team of caterers, audio-visual technicians, and facility management team.
Education
12 Senior School -
Colegio Saint Thomas College
12.2007
Advanced Diploma - Business Administration, Human Resources
AIEP Professional Institute of The University of Andres Bello
05.2016
Skills
- Admin Tools
- Store Merchandising
- Store Operations
- Store Relations
- Sorting and Labeling
- Recordkeeping and File Management
- Administrative Support
- Staff Training
- Process Optimization
- Shift Scheduling
- Strong Business Acumen
- KPI Monitoring
Certification
- Management Licensed Premises - 2018
- Gambling Assistant Compliance - 2023
- Responsible Service of Alcohol - 2017
Timeline
Duty Manager
Palace Arcade, Victoria
02.2023 - 05.2023
Assistant Manager
The Como Hotel, ALH Group
09.2022 - 12.2022
Store person/Admin
Reece Plumbing Claremont
07.2022 - Current
Manager
Lums Wine Bar
05.2022 - Current
Supervisor & Manager
The Island Brew House
07.2021 - 09.2022
Senior Bartender
Furaibo Izakaya Bar
01.2020 - 10.2020
Duty Manager
Little Way
11.2019 - 02.2020
Bar Supervisor
Embargo Bar on The Point
11.2018 - 11.2019
Event Coordinator
Municipality Of Valparaiso
03.2016 - 09.2016
12 Senior School -
Colegio Saint Thomas College
Advanced Diploma - Business Administration, Human Resources
AIEP Professional Institute of The University of Andres Bello
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