MANUEL GERMINARIO
Miami,QLD
Summary
Dynamic professional with a rich background in custom furniture creation at Fort Kingsley and diverse roles from surf coaching to customer support. Excelled in enhancing customer satisfaction and streamlining operations, showcasing strong problem-solving and public speaking skills. Proven track record in teamwork and hand tools proficiency, achieving significant improvements in project outcomes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Furniture Maker
Fort Kingsley
Miami, Australia
01.2024 - 02.2025
- Creation of bespoke handmade timber furniture.re
- Use of the panel saw, drop saw, and all the machinery involved.
- Creating and designing projects.
Cabinet Maker
Coastline campers
Burleigh Heads, Australia
01.2024 - 12.2024
- Create and install cabinets for campers and vans
Supervisor/Waiter and Barman
Costa d'oro
Surfer paradise, Australia
01.2023 - 02.2025
- Took orders and waited on tables and special events - Prepared coffee beverages
- Responsible for other staff members
Host and Maintenance
Camping Cielo Verde
Tuscany, Italy
03.2022 - 10.2022
- Hosted clients to their accommodation.
- Fix general problems around the camping site and beach.
- Gave information on area activities and attractions as needed, and helped all visitors have a great time camping.
Freelance Surf Coach
Myself
Aljezur, Portugal
08.2021 - 12.2021
- Taught surf and surf guides for different surf schools
- Instructed clients with detailed surfing techniques while maintaining a posi3ve and mo3va3ng atmosphere
Permaculture Farmer
Pizzeria Artebianca
Aljezur, Portugal
03.2021 - 07.2021
- Grew and sold vegetables to Pizzeria Artebianca
Handy Man
Soul farm
Aljzeur, Portugal
01.2021 - 12.2021
- Performed tasks to maintain furniture
- Creating rustic furniture
Customer Support
Airbnb/Sitel
Lisbon, Portugal
09.2020 - 12.2020
- Company Overview: Lisbon - Portugal
- Assisted customers with inquiries, issues and concerns by providing relevant informa3on in English, Italian and Spanish
- Assisted in providing customer sa3sfac3on by providing customers with refunds, giScards and vouchers
- Helped facilitate and create efficient client customer interac3ons by analyzing data
- Provided informa3on on product, shipping and service ques3ons
- Lisbon - Portugal
Surf Coach
Surflife Atlantic Riders
Aljezur, Portugal
06.2020 - 09.2020
- Drove clients to surf spots - Organize and give theory and prac3cal surf classes to a group of max 8 people - taking care of the equipment
- Team work with other coaches for classes with over 20 people
Waiter and Barman
AuCoeur DesNeiges
Courmayeur, Italy
12.2019 - 03.2020
- Took orders and waited on tables and special events - Prepared cocktails and coffee beverages
Surf Coach
Surflife Atlantic Riders
Aljezur, Portugal
04.2019 - 10.2019
- Drove clients to surf spots - Organize and give theory and prac3cal surf classes to a group of max 8 people
- Took care of the equipment
- Worked with other coaches for classes with over 20 people
Waiter and Barman
AuCoeur DesNeiges
Courmayeur, Italy
12.2018 - 03.2019
- Took orders and waited on tables and special events
- Prepared cocktails and coffee beverages
Receptionist
Amazigh Hostel
Aljezur, Portugal
10.2018 - 11.2018
- Assisted customers with inquiries, issues and concerns by providing relevant informa3on in English, Spanish, Portuguese and Italian
- Daily problem solving and organized bookings and payments
Surf Coach
Surflife Atlantic Riders
Aljezur, Portugal
05.2018 - 11.2018
- Drove clients to surf spots - Organize and give theory and prac3cal surf classes to a group of max 8 people - taking care of the equipment
- Team worked with other coaches for classes with over 20 people
Surf shop Salesman / Surf Coach
Kaboty surf
, Spain
12.2017 - 02.2018
- Company Overview: Lanzarote/ Canarie islands / Spain
- Maintained and operated store
- Organized bookings for surf classes and SUP Tour
- Built rapport with customers by offering friendly, knowledgeable, and suppor3ve customer service
- Drove clients to the spots for theory and prac3cal surf lessons on the scheduled days
- Lanzarote/ Canarie islands / Spain
Surf Coach
Odeceixe Surf School
Odeceixe, Portugal
04.2017 - 10.2017
- Drove clients to surf spots - Organize and give theory and prac3cal surf classes to a group of max 8 people, taking care of the equipment
- Team work with other coaches for classes with over 20 people
Fruit Picker
Total CropSolu#on
Gisborne, New Zealand
06.2015 - 01.2016
- Drove tractors and cherry pickers
- Inspected assigned fields to determine harvest availability
Factory Employee
T.F.H.
Manly beach, Australia
07.2014 - 06.2015
- Processed client's order through quality control before packaging and shipping
- Operated forkliSs
Packing and Shipping Clerk
Dyson
Cronulla Beach, Australia
07.2013 - 02.2014
- Packing and crate assembly for private shipping service
- Loaded and unloaded pieces into boxes for shipment
Fruit Picker
Greenworld Orchards
Merrigum, Australia
03.2013 - 06.2013
- Identified, picked, and sorted fruits according to size, type, and ripeness.
- Loaded and unloaded containers of fruit manually, with conveyors, and with hand trucks.
Waiter
Criniti's restaurant
Sydney, Australia
10.2012 - 03.2013
- Managed with multitasking, serving tables, hosting, and order placement.
Housekeeper
Nomadswestendbackpackers
Sydney, Australia
09.2012 - 01.2013
- Worked in a team of 5 people and ensure that customers receive good quality service at any given 3me
Event Organizer and Main Surf Coach
Hobo Surf
Aljezur, Portugal
10.2018 - 10.2018
- Cultivated relationships with diverse venues, service providers, and clients.
- Managed all business functions, including administration, bookkeeping, acquisition, and advertising, as the business's owner/operator.
- Teach theory and practical surf class.
Education
Certificate III in Cabinet Making And Timber Technology - Cabinet Making
TAFE Queensland
QLD12-2024
High School Diploma -
Istituto Polo Bianciardi
Italy01.2011
Skills
- Sales
- Public speaking
- Communication skills
- Friendliness and empathy
- Works well under pressure
- Teamwork
- Problem Solving
- Customer service
- Customer support
- Hand tools proficiency
- Veneering techniques
- Custom furniture creation
Languages
- Italian, mother tongue
- English, Advanced
- Spanish, Advanced
- Portuguese, Intermediate
Personal Information
- Date of Birth: 06/06/92
- Nationality: Italian
Languages
English
Full Professional
Spanish
Full Professional
Portuguese
Limited
Italian
Native/ Bilingual
Certification
- RSA QLD
- Certificate III in cabinet making and furniture technologies
- ISA surf coach lv.1
- SLSGB Surf coach safety & rescue
References
References available upon request.
Timeline
Cabinet Maker
Coastline campers
01.2024 - 12.2024
Furniture Maker
Fort Kingsley
01.2024 - 02.2025
Supervisor/Waiter and Barman
Costa d'oro
01.2023 - 02.2025
Host and Maintenance
Camping Cielo Verde
03.2022 - 10.2022
Freelance Surf Coach
Myself
08.2021 - 12.2021
Permaculture Farmer
Pizzeria Artebianca
03.2021 - 07.2021
Handy Man
Soul farm
01.2021 - 12.2021
Customer Support
Airbnb/Sitel
09.2020 - 12.2020
Surf Coach
Surflife Atlantic Riders
06.2020 - 09.2020
Waiter and Barman
AuCoeur DesNeiges
12.2019 - 03.2020
Surf Coach
Surflife Atlantic Riders
04.2019 - 10.2019
Waiter and Barman
AuCoeur DesNeiges
12.2018 - 03.2019
Receptionist
Amazigh Hostel
10.2018 - 11.2018
Event Organizer and Main Surf Coach
Hobo Surf
10.2018 - 10.2018
Surf Coach
Surflife Atlantic Riders
05.2018 - 11.2018
Surf shop Salesman / Surf Coach
Kaboty surf
12.2017 - 02.2018
Surf Coach
Odeceixe Surf School
04.2017 - 10.2017
Fruit Picker
Total CropSolu#on
06.2015 - 01.2016
Factory Employee
T.F.H.
07.2014 - 06.2015
Packing and Shipping Clerk
Dyson
07.2013 - 02.2014
Fruit Picker
Greenworld Orchards
03.2013 - 06.2013
Waiter
Criniti's restaurant
10.2012 - 03.2013
Housekeeper
Nomadswestendbackpackers
09.2012 - 01.2013
Certificate III in Cabinet Making And Timber Technology - Cabinet Making
TAFE Queensland
High School Diploma -
Istituto Polo Bianciardi