Manuri Arachchige

Helped customers locate products and checked store system for merchandise at other sites.

Managed efficient cash register operations.

Monitored customers for signs of security concerns and escalated issues to management.

Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Managed conflict resolution with dissatisfied customers.

Maintained calm demeanour and professionally managed issues in busy, high stress situations.

Organised racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Managed returns, exchanges and refunds in accordance with store policy.

Answered telephone calls to offer office information, answer questions patients may have, and direct calls to doctors.

Managed office logistics by scheduling in appointments for patients in respective doctors' calenders, maintaining and protecting confidential patient files and collecting payments.

Enhanced patient satisfaction by managing the front desk operations and addressing inquiries in a timely manner.

Managed phone system and pleasantly greeted patients.

Transcribed phone messages and relayed to appropriate doctor.

Helped patients complete necessary medical forms and documentation.

Maintained excellent communication skills, both verbal and written.