Manuri Nathaliya Fernando
Burwood East,VIC
Summary
I am an energetic go-getter who is always willing to learn and keep adding to my knowledge. I possess excellent numerical and communication skills with the ability to present information clearly in written and in verbal form. I can maintain high standards even when working under pressure and can adapt quickly to new duties and responsibilities.
Overview
12
12
years of professional experience
Work History
Toddler Class Teacher
Future Grads International Academy
05.2022 - 09.2022
- Designing schedules or routines for children
- Identifying emotional, behavioural and development problems in kids
- Keeping records of the kid's development
- Daily attendance and follow up with absentees
- Playing with infants and toddlers to teach them basic concepts
- Communication with the Music/Sport teacher during the relevant school events and occasions.
- Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
Class Teacher
Cambridge stars Nursery
09.2019 - 04.2022
- Make the lessons plans, hand craft for the week and kids progress reports
- Communicate with parents and other staff.
- Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
Team Member
Lulu Supermarket [part Time]
08.2018 - 08.2020
- Develop, implement, and maintain operational standards to a level of excellence throughout the store, inline with company policies and procedures
- Monitor and continuously seek to understand commercial environment, local trading patterns, competitor activity and market trends in the retail sector and their impact in store
- Provide a safe and clean store environment for employees and customers
- Monitor sales performance against last year, last week, and budget on a daily and weekly basis and communicate to staff
- Monitor handling customer complaint in line with company policy and seek regular feedback.
- Contributed to team success by completing jobs quickly and accurately.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Pre-school Teacher
Future Grads International Academy
01.2017 - 07.2018
- Supervised the Day care
- Making day to day activities methodically according to the curriculum.
- Established positive communication with parents in daily conversation and formal conferences.
Supermarket Cashier
Al Khail mall
08.2016 - 12.2017
- Be accountable of the respect of the company's policies and procedures related to payments, cash, and financial compliances
- Monitor the balancing sheet and aim for no payment discrepancies by ensuring deposits and potential outstanding payments are followed up
- Drive and achieve individual and team objectives
- Welcome every client and provide the best Client experience.
- Operated cash register to accurately process and record customer payments.
Administration officer
PPJ HRM & Man Power [part Time]
07.2015 - 07.2016
- Computation of EPF/ETF and pay them in time
- Administration of workers time sheet and total them end of each month and handing over to accounts department
- Preparation of duties and responsibilities of administrative and operational staff and timely update them as per the requirements of the company
- Maintain the discipline of all staff and preparation of charge sheet in order to take discipline action.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Food server
Monma Cake Creations[part Time]
10.2014 - 07.2015
- Answers customer questions about food ingredients, cake designs and other baked goods
- Accept cake orders and bulk food orders
- Arrange baked goods in an attractive manner in the display cases and shelves and counters
- Reply to customer inquiries in social media and emails.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
Prime Ambassador
Pan Asia Banking Corporation PLC
10.2012 - 10.2014
- Built the mass affluent business segment in my branch by canvassing new clients, while delivering unparalleled levels of service to the mass affluent clients maintaining excellent relationships with them
- My responsibilities also included ensuring strict adherence to service level agreements, internal and regulatory controls as per bank's policies and recommending improvements in operational processes, procedures and products based on customer feedback to ensure constant enhancement of service levels and efficiency
- In addition, my position requires me to be well conversant with know your customer requirements, anti-money laundering laws, banking laws and regulations.
- Engaged guests in conversation to offer hospitality, aid in service recovery and engender trust.
Senior Banking Assistant (Sub Officer Grade)
Pan Asia Banking Corporation PLC
10.2012 - 10.2013
- Maintained confidentiality of private banking information with discretion, diplomacy and professionalism.
- Advised customers of products and services and assisted bankers in delivering superior customer service.
- Gathered due diligence information for loan document preparation, ordered title work appraisals and secured collateral data from lender.
- Managed customer service inquiries and pinpointed and implemented proper path to resolution.
Banking Assistant
Pan Asia Banking Corporation PLC
09.2011 - 09.2012
- Handled cash transactions related to Branches
- Maintained and tally daily teller proof by the end of the day
- Daily balancing of Cash position Buying and selling of foreign currency notes and keeps a constant track of exchange rates
- Handled cash Gives and receives cash for ATM cash replenishment
- Advised customers of products and services and assisted bankers in delivering superior customer service.
Trainee Banking Assistant
Pan Asia Banking Corporation PLC
09.2010 - 09.2011
- Cash handling and teller related transactions in accordance with branch targets
- Handled transactions including cash, checks, remittance, credit cards and loans, ensuring regulatory guidelines are adhered to
- Cross-selling of products and services as well as maintaining good organisation of the desk; including the cash drawers and requisite reporting.
Education
Level 5 Teacher Education - Teacher Education
EDHAT International
Sri Lanka08.2022
Diploma in Early Childhood Education - Early Childhood Education
Mother's Touch Interntional
Sri Lanka03.2018
Diploma in Childcare Management - Child Care Management
Mother's Touch International
Sri Lanka03.2018
Skills
- Group and Individual Instruction
- Curriculum Implementation
- Fluent in English
- Serving Diverse Communities
- Lesson Planning
- Classroom Management
Non Related Referees
- Mrs. Yasmin Nimaladasa, Directress at Future Grads International Academy, Montessori & Day Care, No 23, Rawathawatte Road, Moratuwa, Sri Lanka, 0094777579821, futuregrads@gmail.com
- Mrs. Indumala Wijesooriya, Campbelltown Community Children's Centre, 163a Montacute Road, Newton South Australia, 5074, Australia, (08)83362100, admin@campbelltownccc.com.au
Timeline
Toddler Class Teacher
Future Grads International Academy
05.2022 - 09.2022
Class Teacher
Cambridge stars Nursery
09.2019 - 04.2022
Team Member
Lulu Supermarket [part Time]
08.2018 - 08.2020
Pre-school Teacher
Future Grads International Academy
01.2017 - 07.2018
Supermarket Cashier
Al Khail mall
08.2016 - 12.2017
Administration officer
PPJ HRM & Man Power [part Time]
07.2015 - 07.2016
Food server
Monma Cake Creations[part Time]
10.2014 - 07.2015
Prime Ambassador
Pan Asia Banking Corporation PLC
10.2012 - 10.2014
Senior Banking Assistant (Sub Officer Grade)
Pan Asia Banking Corporation PLC
10.2012 - 10.2013
Banking Assistant
Pan Asia Banking Corporation PLC
09.2011 - 09.2012
Trainee Banking Assistant
Pan Asia Banking Corporation PLC
09.2010 - 09.2011
Level 5 Teacher Education - Teacher Education
EDHAT International
Diploma in Early Childhood Education - Early Childhood Education
Mother's Touch Interntional
Diploma in Childcare Management - Child Care Management
Mother's Touch International
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