Manveen Singh Gujral
Point Cook,Australia
Summary
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Overview
15
15
years of professional experience
Work History
Director
Brown Burgers & Little Punjab
01.2014 - Current
- Recruit, train and supervise Correct staff members.
- Managing 18 to 20 staff members
- Working on Business finance and making strategies to gain more profit
- Ensuring health and safety compliance. Upholding health and safety standards
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Restaurant manager
Jean Pascal Bakery
01.2012 - 01.2014
- Manage Restaurant staff and train them
- Supervise food prep and cooking
- Regular meetings with higher management to improve health of business.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
CREW TRAINER
McDonalds
01.2010 - 01.2012
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
- Mentored junior employees to improve performance, food safety, and customer service.
- Collaborated with management to identify areas of improvement and develop comprehensive training programs.
- Greeted customers with smile and provided friendly service to professionally handle every need.
Education
Diploma of Finance & Mortgage Broking Management - Finance
MYFENG
Melbourne08.2024
Property Representative Course - Real Estate
REIT
Hobart, TAS01.2019
RSA - Hospitality
Eclipse Vale Pty Ltd
Hobart, TAS03.2014
Diploma of Hospitality - Hospitality
Kings College
Brisbane, QLD03.2012
Certificate 3 in Hospitality - Hospitality
Shafston School of Hospitality
Brisbane, QLD03.2011
Skills
- Strategic Planning
- Verbal and written communication
- People Management
- Operations Management
License
Car
Availability
Full time
References
- GURTEJ JAJH, Officer at AUSTRALIAN TAX DEPARTMENT, 0479 047 459, jhajjgurtej@yahoo.com
- MASTINDER GILL, Director at Disability Home, 0411706660, mastinder1991@gmail.com
Timeline
Director
Brown Burgers & Little Punjab
01.2014 - Current
Restaurant manager
Jean Pascal Bakery
01.2012 - 01.2014
CREW TRAINER
McDonalds
01.2010 - 01.2012
Diploma of Finance & Mortgage Broking Management - Finance
MYFENG
Property Representative Course - Real Estate
REIT
RSA - Hospitality
Eclipse Vale Pty Ltd
Diploma of Hospitality - Hospitality
Kings College
Certificate 3 in Hospitality - Hospitality
Shafston School of Hospitality
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