Customer Service Representative
Dominos
Sri Ganganagar, Rajasthan
02.2023 - 06.2024
- Identified opportunities for upselling additional products or services based on customer needs.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Implemented innovative methods for streamlining the customer service process.