Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Manvi Shah

Merrylands

Summary

Results-oriented Business Development Executive with over 3 years of experience in B2B sales and client engagement within the IT services industry. Skilled in CRM systems, client onboarding, and delivering customized software solutions. Proven ability to drive revenue growth, develop strategic partnerships, and maintain strong customer relationships. Currently pursuing a Master of Information Technology to deepen technical expertise and drive digital transformation initiatives.

Overview

5
5
years of professional experience

Work History

Crew Member

Guzman Y Gomez
07.2023 - Current
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Worked well with teammates and accepted coaching from management team.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Collaborated with team members to complete orders.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Stocked shelves to organize aisles in assigned department.
  • Operated cash register to ring up final bill and process various forms of payment.

Business Development Executive

Iolite Softwares Pvt Ltd
06.2020 - 05.2023
  • Managed complete sales lifecycle for software solutions, from lead qualification to deal closure.
  • Increased customer base by 30% through strategic outreach and consultative sales.
  • Conducted software product demonstrations tailored to client needs, enhancing conversion rates.
  • Collaborated with internal teams to ensure seamless onboarding and post-sales support.
  • Maintained accurate CRM records and generated performance reports to guide sales strategies.

Education

Master of Information Technology (Extension) - Business Information Systems, Data Analysis

University of Technology Sydney (UTS)
05.2025

Integrated Master of Computer Applications - undefined

Indus University
01.2022

Skills

  • B2B Sales

  • Lead Generation

  • CRM Tools

  • Business Strategy

  • Client Engagement

  • Technical Demonstrations

  • Presentations

  • Microsoft Office Suite

  • Cold Calling

  • Negotiation

  • Customer Success Management

  • Verbal and written communication

Languages

English (Fluent)
Hindi (Fluent)
Gujarati (Native)

Timeline

Crew Member

Guzman Y Gomez
07.2023 - Current

Business Development Executive

Iolite Softwares Pvt Ltd
06.2020 - 05.2023

Integrated Master of Computer Applications - undefined

Indus University

Master of Information Technology (Extension) - Business Information Systems, Data Analysis

University of Technology Sydney (UTS)

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Manvi Shah