Manvir Dhaliwal (Maddy)
Irymple,VIC
Summary
Strategic in marketing field with knack for completing projects efficiently and productively. Possess specialized skills in market analysis, digital advertising campaigns, and brand management. Excel in communication, teamwork, and adaptability, ensuring seamless integration of innovative strategies for business growth.
Highly-motivated with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Retail Marketing Executive
Mildura Central (RetPro Group Pty Ltd)
Mildura , VIC
08.2021 - Current
- Developed marketing strategies and campaigns to increase brand awareness.
- Created content for various digital channels, including website, social media and email.
- Managed relationships with external vendors, agencies and suppliers to ensure effective delivery of services.
- Collaborated with sales team to develop targeted promotions and incentives programs.
- Implemented creative advertising tactics across multiple platforms to maximize visibility.
- Produced weekly reports on key performance indicators related to marketing initiatives.
- Maintained an up-to-date database of customers' contact information.
- Prepared monthly budget forecasts for all marketing activities.
- Coordinated with design teams to create visuals that capture attention of target audience.
- Optimized online presence by updating blog posts, website content regularly.
- Prepared detailed marketing forecasts on daily, weekly and quarterly basis.
- Negotiated contracts with media outlets for advertising and promotional activities.
- Managed relationships with external vendors and agencies to ensure timely delivery of marketing services.
- Developed budget forecasts for marketing initiatives and monitored expenditures to ensure compliance.
Receptionist
Haven Home Safe
Mildura, Vic
07.2018 - 11.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone or postal mail.
- Scheduled and confirmed appointments and meetings for senior management team.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
- Resolved customer problems and complaints.
- Provided clerical support to company employees by copying, faxing and filing documents.
Marketing Assistant
Murray River Salt
Mildura , Vic
06.2017 - 06.2018
- Managing the company website, social media promotions, customer service, and dinner events' assistance, invoices, Reception duties, planning promotions and new product range.
- Skills: Content marketing, MS Office, Designing new product packaging
- Worked closely with product development teams to create and maintain marketing materials for sales presentations and client meetings.
- Proofread all marketing collateral ahead of printing to eliminate errors.
Marketing and Events Management Assistant
Mildura Arts Centre
Mildura , Vic
09.2017 - 12.2017
- Contributing to the Expressions of Interest process for Twilight (outdoor event)
- Coordinating artists and entertainment for events.
- Creating event management documents such as action plan, running sheets, and the risk management plan.
- Providing overall event management and marketing support for Twilight.
- Skills: Planning, Organization, Client Liaison, Designing Posters and Flyers, Survey Development ( WORK PLACEMENT FOR UNIVERSITY )
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Exceeded goals through effective task prioritization and great work ethic.
Receptionist
Mallee Family Care
Mildura, Vic
- Managed multi-line phone system directing individuals to desired personnel and providing general information about operations.
- Received in-bound calls and initiated out-bound daily calls to introduce customers to services offered.
- Answered and quickly redirected large volume of calls on central system.
- Maintained building security by monitoring logbook and issuing visitor badges.
- Answered large volume of incoming calls daily to resolve customer issues and schedule appointments.
- Received and routed business correspondence to correct departments and staff members.
- Supported various administrative duties by proofreading, transcribing and invoicing.
- Oversaw inventory activities, including materials monitoring, ordering or requisition and supply stocking or re-stocking.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Sorted, received and distributed mail correspondence between departments and personnel.
Education
Bachelor of Business Marketing And Management - Marketing and Management
Latrobe University
Mildura, VIC05.2018
B.C.M School
India, Punjab2015
Skills
- Prioritization and Time Management
- Multitasking and Prioritization
- Data Entry and Database Software
- Verbal and Written Communication
- Research and Data Analysis
- Scheduling and Calendar Management
- Visitor and Customer Relations
- Attention to Detail
- Microsoft Office Suite
- Administrative Support
- Multi-Line Phone Systems
- Reliable and Punctual
- Computer Proficiency
- Customer Service-Oriented
- Documentation and Reporting
- Courteous and Professional
- Records Management
- Personal Initiative
- Positive Attitude
- Marketing Plan Development
- Digital advertising
- E-mail and direct mail marketing campaigns
Timeline
Retail Marketing Executive
Mildura Central (RetPro Group Pty Ltd)
08.2021 - Current
Receptionist
Haven Home Safe
07.2018 - 11.2018
Marketing and Events Management Assistant
Mildura Arts Centre
09.2017 - 12.2017
Marketing Assistant
Murray River Salt
06.2017 - 06.2018
Receptionist
Mallee Family Care
Bachelor of Business Marketing And Management - Marketing and Management
Latrobe University
B.C.M School
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