Dynamic production professional with a proven track record at Mushiki Dumplings, enhancing efficiency through effective production control plans and troubleshooting technical issues. Skilled in broadcast production and adept at fostering team collaboration, I consistently exceed production goals while maintaining high-quality standards and a positive work environment.
Overview
2026
2026
years of professional experience
Work History
Production
Mushiki Dumplings
Melbourne, VIC
2025 - Current
Used Software and Software to maintain production records.
Acquired practical knowledge of video production processes by assisting in various stages from pre-production to editing and final delivery.
Streamlined production processes, significantly reducing downtime and increasing efficiency.
Enhanced production efficiency by developing and implementing effective production control plans.
Utilized contemporary music production techniques for studio recordings.
Formulated manufacturing sequences and developed new production processes.
Completed daily production logs and required reporting.
Responded promptly to equipment malfunctions, minimizing disruptions to production.
Coordinated timely installation, maintenance and repair of production equipment.
Enhanced theatre production quality through effective collaboration with production team members.
Consulted job documentation, customer orders, and production schedules to understand and implement production requirements.
Performed troubleshooting of technical issues within production environment.
Received and processed orders for daily Type production.
Reported production malfunctions to managers and production supervisors.
Pick Packer
Jurgens Swiss Bread Company
Dandenong, VIC
2024 - 2025
Operated forklifts and pallet jacks to efficiently transport goods throughout warehouse.
Accurately picked and packed orders based on customer specifications and shipping schedules.
Conducted quality checks to ensure all items met company standards before shipment.
Maintained a clean and organized workspace to enhance productivity and safety compliance.
Collaborated with team members to streamline workflows, improving overall efficiency in order processing.
Implemented inventory tracking methods that reduced discrepancies and improved accuracy.
Monitored stock levels, promptly reporting shortages to support timely replenishment efforts.
Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
Housekeeper
Mercure Hotel
Ballarat, VIC
2023 - 2024
Maintained cleanliness and organization of guest rooms to ensure optimal guest satisfaction
Performed laundry services, ensuring timely turnaround of linens and uniforms
Assisted in inventory management of cleaning supplies, contributing to efficient stock levels
Implemented eco-friendly cleaning practices, reducing chemical usage while maintaining hygiene standards
Trained new staff on cleaning protocols and safety standards to enhance team performance
Collaborated with maintenance teams to report and resolve facility issues promptly
Developed streamlined processes for room preparation, improving overall operational efficiency
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Customer Service
Golgappa Indian Restaurant
Brisbane, QLD
2023 - 2023
Supported customer service improvements with detailed feedback analysis.
Utilized exceptional customer service skills throughout lash consultations and services.
Managed customer service operations, including taking orders and resolving complaints.
Increased repeat business with exceptional customer service and friendly interactions.
Operated register to provide great customer service.
Developed strong working relationships with clients, providing exceptional customer service.
Provided superior customer service leadership by greeting and assisting customers.
Provided excellent customer service, fostering repeat business from satisfied patrons.
Delivered exceptional customer service by addressing inquiries professionally and courteously.
Delivered exceptional customer service, addressing patient inquiries promptly and professionally.
Boosted resident retention rates through personalized attention and excellent customer service.
Provided excellent customer service, consistently receiving positive feedback from customers.
Line Leader
Jurgens Swiss Bread
Melbourne
2024 - 2025
Learned safety protocols and operational standards for production line functionality.
Assisted in maintaining cleanliness and organization of workstations to enhance efficiency.
Supported team members with training on equipment usage and product handling procedures.
Observed production processes to identify opportunities for workflow improvements.
Operated machinery under supervision, ensuring adherence to quality control standards.
Collaborated with colleagues to meet daily production goals and timelines effectively.
Adapted quickly to changing production demands while maintaining attention to detail.
Assisted in training new employees and implementing procedural changes.
Supervised updating procedures for working documents such as shift reports and handovers.
Collaborated with manager on performance-related issues and employee performance reviews.
Reduced downtime through proactive equipment maintenance and timely troubleshooting of issues.
Managed conflict resolution among team members, maintaining a cohesive work environment conducive to productivity.
Ensured compliance with industry regulations by staying up-to-date on changes affecting our operations and modifying processes accordingly.
Maintained communication across key departments and senior leadership team.
Customer Service Cashier
Soon Kitchen
Brisbane, QLD
2023 - 2024
Processed customer transactions efficiently using point-of-sale systems.
Provided friendly and informative assistance to customers in a fast-paced environment.
Maintained cash drawer accuracy through diligent counting and reconciliation practices.
Assisted with inventory management by restocking shelves and organizing merchandise displays.
Adapted quickly to changing priorities, demonstrating flexibility in high-volume situations.
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Processed customer orders and accurately handled payment transactions.
Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
Met customer service goals and exceeded customer expectations.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Counted money in drawers at beginning and end of each shift.
Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Developed and managed relationships with customers to increase customer loyalty.