Dedicated employee with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
5
5
years of professional experience
Work History
Private Tutor
Self-employed
Kellyville, New South Wales
02.2022 - Current
Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
Coached students through challenging material with positive reinforcement and encouragement.
Outlined unique lessons to fit individual needs in skill building and instruction on each subject (english, maths and writing).
Adapted lessons according to the needs of special education students.
Explained tutoring services and booked tutoring appointments.
Communicated student progress to parents and teachers through written progress reports and direct conversations.
Collaborated with parents and teachers to determine student needs, develop tutoring plans and assess student progress.
Created and implemented intervention strategies or individualized education plans (IEPs).
Provided individualized and small group support to reinforce classroom topics and promote student learning.
Worked one-on-one with special needs students to help navigate through school challenges.
Evaluated and graded examinations, assignments or papers and recorded grades.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
Pre-recorded videos and live streamed classes online to provide modern, first-class education to English and Writing students.
Administrative Assistant
Pre Uni College
Schofields , NSW
03.2019 - 07.2020
Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
Managed database systems containing customer contact information.
Composed, edited and typed complex memos and reports with job-related software.
Updated contact lists regularly when changes occur in employee status or contact information.
Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
Coordinated appointments, meetings and conferences.
Conducted research online using search engines such as Google or Yahoo!
Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
Utilized editing programs to proofread content for typo-free emails, memos and documentation.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Responded to customer issues to provide immediate resolution and improve retention.
Managed incoming calls while providing information or transferring callers to appropriate personnel.
Education
High School Diploma -
Our Lady of Mercy College
Parramatta, NSW
11-2021
Bachelor of Arts - Bachelor of Laws And Business Administration
Macquarie University
Sydney, NSW
Skills
String written and verbal communication
Confident and Enthusiastic
Collaborative and Optimistic
Proficient in Microsoft Office (Word, Excel, Outlook, Access, PowerPoint and Publisher)
Administrative Support
Data Entry
Appointment Scheduling
Multitasking and Prioritization
Computer Proficiency (65 WPM)
Communication skills inclusive of being bilingual (fluency in English and Hindi), transcribing, copywriting and editing
Timeline
Private Tutor
Self-employed
02.2022 - Current
Teaching Associate
Pre Uni College
11.2021 - Current
Administrative Assistant
Pre Uni College
03.2019 - 07.2020
High School Diploma -
Our Lady of Mercy College
Bachelor of Arts - Bachelor of Laws And Business Administration