Summary

Overview

Work History

Education

Skills

Accomplishments

Languages

Interests

Timeline

Manya Arora

HR Coordinator

Melbourne,VIC

Summary

Dynamic and dedicated HR Coordinator with diverse experience in client service, recruitment, and administrative support. Known for strong interpersonal and communication skills, effective multitasking, and the ability to manage and enhance organizational processes. Bilingual with a robust background in managing procurement contracts, client data, and talent acquisition. Eager to leverage high energy, organizational skills, and a proactive approach to contribute to and grow with a forward-thinking company.

Overview

years of professional experience

Work History

HR /Coordinator

Career Insight

04.2022 - Current

Established solid relationships between departments by providing well-rounded support across various teams.
Maintained human resources information system and kept employee files up to date and accurate.
Enhanced employee engagement by implementing comprehensive HR programs and initiatives.
Reduced time-to-hire by streamlining the recruitment process and utilizing effective candidate sourcing techniques.
Spearheaded onboarding processes, including candidate selection and interviews.
Drafted and managed procurement and project documentation, ensuring compliance and quality.
Facilitated audit reviews and improved procurement documentation.
Supported the implementation and maintenance of the contract management system.

Customer Service

Woolworths

04.2020 - 06.2022

Delivered top-notch customer service, resolving inquiries and boosting satisfaction.
Coached staff on complex issues, enhancing service quality.
Managed cash transactions accurately and maintained balanced registers.
Applied critical thinking to solve problems and optimize service delivery.
Utilized business acumen to maximize value and manage risks.
Fostered collaboration, guiding teams to achieve goals.

HR / Admin

The Logistics

10.2019 - 03.2020

Efficiently managed and organized digital, online, and hard-copy records while maintaining confidentiality and up-to-date files.
Screened and shortlisted resumes, conducted reference checks, and supported recruitment efforts.
Filed paperwork, sorted and delivered mail, and ensured overall office organization.
Answered and redirected incoming phone calls, providing a professional and responsive communication channel.
Monitored employee attendance and performance, addressing punctuality and absences in alignment with company policies and procedures.

Education

Advanced Diploma - Human Resource of Management

Swiss Institute Australia

Melbourne

01.2022

Masters - Business Administration in Human Resources

Universidad Polytechnical De Cartagena

Spain

12.2018

Bachelors - English Honours

Punjab University

India

06.2012

Skills

Human Resources Management

Staff Recruiting and Retention

Training and Development

Talent Acquisition

Employee Relations

Performance Management

Compensation and Benefits Administration

HR Policy Development

Onboarding and Offboarding

Organizational Development

Conflict Resolution

HR Analytics

Workforce Planning

Compliance and Legal Issues

Employee Engagement

Succession Planning

Customer and Stakeholder Relations

Accomplishments

Recognized for Best Customer Service at Woolworths, delivering exceptional service and significantly enhancing customer satisfaction and loyalty.
Successfully Recruited Top Talent at The Logistics Guy, ensuring the hiring of high-quality candidates that contributed to the company’s growth and success.
Received Appreciation for Event Organization at Career Insight, demonstrating exceptional skills in planning and executing events that positively impacted the company’s operations and client relations.

Languages

English

Full Professional

Spanish

Limited Working

Hindi

Native or Bilingual

Dutch