Manya Arora
HR Coordinator
Melbourne,VIC
Summary
Dynamic and dedicated HR Coordinator with diverse experience in client service, recruitment, and administrative support. Known for strong interpersonal and communication skills, effective multitasking, and the ability to manage and enhance organizational processes. Bilingual with a robust background in managing procurement contracts, client data, and talent acquisition. Eager to leverage high energy, organizational skills, and a proactive approach to contribute to and grow with a forward-thinking company.
Overview
5
5
years of professional experience
Work History
HR /Coordinator
Career Insight
04.2022 - Current
- Established solid relationships between departments by providing well-rounded support across various teams.
- Maintained human resources information system and kept employee files up to date and accurate.
- Enhanced employee engagement by implementing comprehensive HR programs and initiatives.
- Reduced time-to-hire by streamlining the recruitment process and utilizing effective candidate sourcing techniques.
- Spearheaded onboarding processes, including candidate selection and interviews.
- Drafted and managed procurement and project documentation, ensuring compliance and quality.
- Facilitated audit reviews and improved procurement documentation.
- Supported the implementation and maintenance of the contract management system.
Customer Service
Woolworths
04.2020 - 06.2022
- Delivered top-notch customer service, resolving inquiries and boosting satisfaction.
- Coached staff on complex issues, enhancing service quality.
- Managed cash transactions accurately and maintained balanced registers.
- Applied critical thinking to solve problems and optimize service delivery.
- Utilized business acumen to maximize value and manage risks.
- Fostered collaboration, guiding teams to achieve goals.
HR / Admin
The Logistics
10.2019 - 03.2020
- Efficiently managed and organized digital, online, and hard-copy records while maintaining confidentiality and up-to-date files.
- Screened and shortlisted resumes, conducted reference checks, and supported recruitment efforts.
- Filed paperwork, sorted and delivered mail, and ensured overall office organization.
- Answered and redirected incoming phone calls, providing a professional and responsive communication channel.
- Monitored employee attendance and performance, addressing punctuality and absences in alignment with company policies and procedures.
Education
Advanced Diploma - Human Resource of Management
Swiss Institute Australia
Melbourne01.2022
Masters - Business Administration in Human Resources
Universidad Polytechnical De Cartagena
Spain12.2018
Bachelors - English Honours
Punjab University
India06.2012
Skills
Human Resources Management
Accomplishments
- Recognized for Best Customer Service at Woolworths, delivering exceptional service and significantly enhancing customer satisfaction and loyalty.
- Successfully Recruited Top Talent at The Logistics Guy, ensuring the hiring of high-quality candidates that contributed to the company’s growth and success.
- Received Appreciation for Event Organization at Career Insight, demonstrating exceptional skills in planning and executing events that positively impacted the company’s operations and client relations.
Languages
English
Full Professional
Spanish
Limited Working
Hindi
Native or Bilingual
Dutch
Limited Working
Interests
Music
Dance
Travelling
Timeline
HR /Coordinator
Career Insight
04.2022 - Current
Customer Service
Woolworths
04.2020 - 06.2022
HR / Admin
The Logistics
10.2019 - 03.2020
Advanced Diploma - Human Resource of Management
Swiss Institute Australia
Masters - Business Administration in Human Resources
Universidad Polytechnical De Cartagena
Bachelors - English Honours
Punjab University
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