Summary
Overview
Work History
Education
Skills
Availability
Timeline
Generic

Manya Wadhwa

Summary

Friendly and motivated university student with strong communication and teamwork skills. I've gained experience coordinating events and managing content, thriving in busy, fast-paced settings. I'm eager to bring my interpersonal skills and positive attitude to a part-time role in retail or hospitality while balancing my studies. I'm committed to providing great customer service and being a reliable, helpful part of any team.

Overview

5
5
years of professional experience

Work History

Crew Member

Hungry Jack's
05.2025 - 06.2025
  • Worked in a fast-paced team to serve customers, take orders, prepare food, and keep things running smoothly.
  • Gained hands-on experience in customer service, multitasking, and teamwork—always aiming to deliver great service with a smile.

Sales & Customer Support Intern

TravClan
10.2024 - 03.2025
  • Handled customer communication via email and phone, resolving queries and guiding them through service options.
  • Drove a 65% increase in monthly sales, scaling the revenue over three months by strengthening agent relationships, identifying upselling opportunities, and providing timely support.
  • Resolved agent grievances on payments, services, and products, ensuring customer satisfaction and effective feedback.
  • Supported B2B sales operations by organizing client data, tracking leads, and maintaining accuracy in CRM systems.

Retail & Product Support Intern

Haldiram Snacks Pvt. Ltd.
08.2023 - 09.2023
  • Assisted in preparing and organizing product samples for display and customer feedback sessions.
  • Gained hands-on experience with food handling, product labelling, and shelf-life awareness- critical for retail and hospitality roles.
  • Collaborated with internal teams to ensure product presentation and quality met consumer expectations.
  • Observed customer trends and contributed to product improvement discussions, enhancing understanding of buyer behaviour.

Content Writing Intern

Henry Harvin Education
06.2020 - 07.2020
  • Created high-quality, engaging, and informative content.
  • Researched relevant topics and brainstormed new content ideas.
  • Wrote blog posts and implemented content reviews, reducing editorial mistakes by 50%, by paying attention to detail.
  • Learned and applied SEO marketing, publishing 4 blogs, which increased the average time spent on the website by 60% and improved SEO rankings.

Education

Master Of Management - Business Management

University of Melbourne
Parkville, VIC
01-2027

Bachelor of Technology - Biotechnology

Vellore Institute of Technology
India
01-2024

Skills

  • Teamwork
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Excellent communication
  • Organizational skills
  • Effective communication
  • Adaptability and flexibility
  • Written communication
  • Data management

Availability

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday

Timeline

Crew Member

Hungry Jack's
05.2025 - 06.2025

Sales & Customer Support Intern

TravClan
10.2024 - 03.2025

Retail & Product Support Intern

Haldiram Snacks Pvt. Ltd.
08.2023 - 09.2023

Content Writing Intern

Henry Harvin Education
06.2020 - 07.2020

Master Of Management - Business Management

University of Melbourne

Bachelor of Technology - Biotechnology

Vellore Institute of Technology

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Manya Wadhwa