Manzi Espoir
Marsden
Summary
Experienced in navigating diverse routes and ensuring timely deliveries, with effective communication skills to enhance customer satisfaction and resolve issues. Knowledgeable in vehicle maintenance and safety protocols for reliable and secure operations. Enthusiastic about mastering the field, actively seeking opportunities to acquire new skills and contribute to group success. Physically fit Truck Driver skilled in working with vans and light delivery vehicles, supporting business objectives by consistently meeting delivery and pickup schedules while multitasking and problem-solving in a fast-paced environment. Proactive and goal-oriented professional with excellent time management and problem-solving abilities, recognized for reliability, adaptability, and a quick capacity to learn and apply new skills. Committed to utilizing these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Alsco Uniform
12.2022 - 03.2025
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained strong relationships with clients through proactive communication and personalized service.
Pharmagiqu Warehouse
03.2021 - 09.2022
- Certificate III Business qualification. Was able to learn all different skills within the business working in the distribution centre and the office. Working as a team to process orders and get them to customers within a timely manner.
- School based Traineeship
Fruit Picker
Toowoomba Harvest Service Farm
01.2021 - 09.2021
- Picking and packing – Fresh produce; Blue berries, Strawberries. Working long hours to get the job done. (Seasonal over the school holidays)
- 2 months
- Harvested high volumes of ripe, quality fruits from fields and orchards.
- Enhanced fruit quality by carefully selecting ripe and undamaged produce during harvesting.
- Removed and discarded damaged fruits to improve harvest quality.
- Reduced crop damage with gentle handling of delicate fruits, ensuring optimal market value.
- Collaborated with fruit pickers to maximize team productivity and achieve deadlines.
Fruit Picker
King Labor Farm
12.2021 - 04.2022
- Picking and packing – Fresh produce; Broccolini and Broccoli (Seasonal over the school holidays).
- 2 months
- Increased efficiency in fruit picking through mastery of various techniques, including ladder use and proper hand placement.
- Demonstrated flexibility in adapting to weather conditions, adjusting work schedules accordingly to maximize productivity while ensuring worker safety.
- Recorded picking and packing dates on goods to determine expiry periods.
Pizza Delivery Driver
Pizza Hut
02.2020 - 10.2020
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
Education
Queensland Certificate of Education -
Loganlea State High School
11-2022
Bachelor of Business -
Griffith University
QLD12-2027
Diploma - Business
Queensland TAFE
01.2024
Certificate III - Business
School Based Traineeship
10-2022
Certificate III - Information Technology
Loganlea State High School
10-2021
Certificate II - Health Services Support
Queensland TAFE
09-2022
Certificate II - Business
Loganlea State High School
01.2020
Skills
- Teamwork and collaboration
- Valid Driver's license
- Customer service
- Positive attitude
- Time management
- Dependable and reliable
- Problem-solving
- Safe driving
- Time management skills
- Safe driving record
- Delivery scheduling
- Complex Problem-solving
Languages
English
Full Professional
Kinyarwanda
Full Professional
Swahili
Full Professional
Timeline
Delivery Driver
Alsco Uniform
12.2022 - 03.2025
Fruit Picker
King Labor Farm
12.2021 - 04.2022
Pharmagiqu Warehouse
03.2021 - 09.2022
Fruit Picker
Toowoomba Harvest Service Farm
01.2021 - 09.2021
Pizza Delivery Driver
Pizza Hut
02.2020 - 10.2020
Diploma - Business
Queensland TAFE
Certificate II - Business
Loganlea State High School
Queensland Certificate of Education -
Loganlea State High School
Bachelor of Business -
Griffith University
Certificate III - Business
School Based Traineeship
Certificate III - Information Technology
Loganlea State High School
Certificate II - Health Services Support
Queensland TAFE
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