Mohrael (Mara) Mekhaiel
Sydney,NSW
Summary
Customer focused Business Manager, experienced in customer service, scheduling, vendor relations, and project coordination. Quickly establishes relationships with both customers and business partners. Quick learner with excellent multitasking skills and adaptability to new technologies and automating processes.
Commended for innovation and creative problem-solving to address business challenges. I aspire to forge a business acumen, namely in the areas of business analysis and human resource management. With regards to the above, I intend on solving complex business problems and building employee-centric cultures promoting positive morale and optimising productivity.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Store Manager
Terry White Chemmart
05.2021 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in a fast-paced environment through proactive communication and constructive feedback.
- Completed point-of-sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Performed a wide range of pharmacy operations with a strong commitment to accuracy, efficiency, and service quality.
Pharmacy Assistant/Technician
Faraday Road Pharmacy
09.2016 - 07.2021
- Distributed medicine and supplements from stock containers to correct packages.
- Operated cash register and performed front counter tasks to facilitate daily operations.
- Answered customer phone calls to address questions and provide assistance with all inquiries.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
- Organised patient information into correct profiles while maintaining confidentiality.
- Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
- Implemented strong filing techniques to sort and store sensitive documents and medical forms.
- Restocked pharmacy shelves with supplies and medicines and ordered new items to avoid shortages.
Vacation Care Educator /Group Leader
St Demiana And St Athanasius Vacation Care
01.2015 - 12.2017
- Used patience, skill, and various behaviour modification techniques to maintain order and safety.
- Planned and implemented crafts and other activities to spark interest and enhance development.
- Maintained an effective schedule balance between rest periods, active play, and instruction.
- Observed play activities to identify positive behaviours and areas in need of improvement, implementing behaviour redirection where appropriate.
Education
Bachelor of Business - Human Resource Management And Marketing
Western Sydney University
Sydney, NSW09.2024
Bachelor of Education - Birth-12
University of Notre Dame Australia
Sydney, NSW09.2021
Higher School Certificate -
Holy Spirit College
Lakemba, NSW09.2016
Skills
- Microsoft Project
- Microsoft Office365
- Business Management Principles
- Enterprise Resource Planning
- Employment Law
- Manage Budgets
- Corporate Social Responsibility
- Benefits and Compensation Management
- Database Administration
- Staff/Office Management
Certification
- CPR
- First Aid
- Certificate III - Community Pharmacy
- Certificate III - Hospitality
Referees
Randa Mohan -
Pharmacist In Charge, Terry White Chemmart, Caringbah: 0412 597 438
Adam Tran -
Pharmacist In Charge, Faraday Road Pharmacy, Padstow: 0403 945 509
Danny Mansi -
Information Security Manager, Guzman y Gomez, Surry Hills: 0432 144 494
Timeline
Store Manager
Terry White Chemmart
05.2021 - Current
Pharmacy Assistant/Technician
Faraday Road Pharmacy
09.2016 - 07.2021
Vacation Care Educator /Group Leader
St Demiana And St Athanasius Vacation Care
01.2015 - 12.2017
Bachelor of Business - Human Resource Management And Marketing
Western Sydney University
Bachelor of Education - Birth-12
University of Notre Dame Australia
Higher School Certificate -
Holy Spirit College