Summary
Overview
Work History
Education
Skills
Timeline
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María Guaico Céspedes

Brisbane,QLD

Summary

Experienced professional adept at seamlessly managing diverse roles within the hospitality industry, including hosting, culinary expertise, and dispatch management with a proven track record in providing exceptional guest experiences, culinary creativity, and efficient coordination.

My background includes fostering positive guest interactions, executing culinary excellence, and optimizing logistical operations. Thriving in fast-paced environments, I excel in multitasking, problem-solving, and fostering collaborative teamwork to achieve organizational goals.

Overview

3
3
years of professional experience

Work History

Host

Jack Astor's
Toronto, ON
08.2022 - 01.2024
  • Greeting, engaging and seating our guests
  • Maintenance and cleanliness of the host stand
  • Provide clear and timely communication to guests and other team members
  • Bussing dirty table, running food, delivery prep, expo and beverage associated.
  • Answering telephone calls, handling guest complaints, taking reservations, special occasions.

Cook

Jack Astor's
Toronto, ON
08.2022 - 01.2024
  • Provide our guests with an outstanding dining experience, achieved by adhering standards of quality and service.
  • Ensuring the kitchen is ready for business before restaurant open at the same when its close (i.e sanitizes work area, stocks work area, prepares raw ingredients)
  • Preparing food items to company standards while also accommodating guests special request (i.e. several allergies, gluten free)
  • Inspecting food orders to ensure proper plate presentation, portioning and recipe adherence prior to sending food out to guests.

Team Member

Iq Foods Ca
Toronto, ON
04.2022 - 08.2022
  • Demonstrating a fluency of our menu and sharing that knowledge w/ our guests.
  • Ringing in orders and handling payments
  • Helping expedite orders while keeping work areas meticulously tidy.
  • Working diligently to prepare key ingredients for lunch and dinner service while maintaining immaculately clean work stations.
  • Navigating through busy service time by cooking food on demand and staying on top of par levels.
  • Assisting your team w/ any food preparation needs that may arise as a result of a busy work day.

Dispatch Manager

Tottus Chile
Santiago, RM
02.2021 - 02.2022
  • Dispatch trucks and load with electric pallet jack for 138 locations.
  • Organized warehouse transport, audit and order pallets.
  • Solve problems at the time of picking products and the shipments.
  • Work with system Manhattan and radio frequency Zebra.

Education

Diploma in Business Communication - Business Communications

Greystone College of Business and Technology
Toronto, Canada
11.2023

High School Diploma -

Instituto Politecnico San Miguel Arcangel
12.2019

Skills

  • Fluent in Spanish
  • Fast learner
  • Good problem-solver
  • Working under pressure
  • Front of House Organization
  • Staff Training and Development

Timeline

Host

Jack Astor's
08.2022 - 01.2024

Cook

Jack Astor's
08.2022 - 01.2024

Team Member

Iq Foods Ca
04.2022 - 08.2022

Dispatch Manager

Tottus Chile
02.2021 - 02.2022

Diploma in Business Communication - Business Communications

Greystone College of Business and Technology

High School Diploma -

Instituto Politecnico San Miguel Arcangel
María Guaico Céspedes