Summary
Overview
Work History
Education
Skills
Software Competencies
Personal Information
References
Extracurricular Activities
Timeline
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Marah Castanon

Turner,ACT

Summary

Thrive on client satisfaction, positive results and have always aimed for a challenge. Highly motivated, enthusiastic and hardworking individual, excelling within team environments in addition to working autonomously. Friendly and approachable, leveraging excellent communications skills that have continuously developed over many years in customer service. Dedicated to offering exceptional assistance to team members and clients. Positive and upbeat with strong relationship-building abilities.

Overview

9
9
years of professional experience

Work History

Receptionist

Highpoint Dental Group
01.2019
  • Scanning documents and downloading them into different files
  • Making photocopies and organising them
  • Computer skills
  • Multitasking

Bather

WOOOF Grooming
12.2023 - 02.2024
  • Improved customer satisfaction by providing efficient and thorough bathing services for pets.
  • Supported team members by effectively managing time and prioritizing tasks during busy periods.
  • Handled nervous or anxious pets with patience and understanding, creating a positive experience for both animal and owner.

Crew Member

Oporto Canberra Centre
04.2022 - 05.2023
  • Employment Type: Casual
  • Customer service greeting customers and taking orders
  • Achieving personal and team KPI’s
  • Cleaning and sanitising and maintaining a tidy work area
  • Food preparation
  • Stock/recovery
  • Money handling and taking payments for food orders and providing correct change
  • Being able to communicate effectively/positively with customers
  • Good time management skills
  • Multi-tasking and adaptability

Cleaning after Paint Job

Kreadon Painters
05.2021 - 03.2022
  • Employment Type: Casual
  • Vacuuming and cleaning the floors
  • Taking the masking tape off after a paint job
  • Having great attention to detail
  • Able to follow instructions accurately
  • Respecting the property of others

Pet Sitter

USA
01.2015 - 01.2018
  • Employment Type: Casual
  • Providing correct food and fresh water
  • Taking dogs for walks and providing companionship
  • Good observation skills
  • Organisational skills and time management
  • Multi-tasking and adaptability

Volunteer Work at Care and Share Food Bank in Southern Colorado

USA
01.2015 - 01.2017
  • Employment Type: Volunteer
  • Food preparation: sorting, organising, examining and packaging items (cans) for distribution based on expiration date
  • Cleaning dishes
  • Well-organised
  • Patience
  • Precision

Volunteer Work Catholic Charities Marian House and Hanifen Center

USA
01.2016 - 01.2016
  • Employment Type: Volunteer
  • Sort food pantry
  • Prepare food
  • Clean
  • Having great attention to detail
  • Learning how to clean well

Education

Certificate III in Animal Care Services -

CIT

Graduated Year 12 -

Dickson College
12.2022

Skills

  • Kindness
  • Communication
  • Time Management
  • Emotional Intelligence
  • Willingness to Learn
  • Quick Learner
  • Maturity
  • Team Player

Software Competencies

  • Microsoft Office 365 Suite
  • Micros (Oporto register software)

Personal Information

Date of Birth: 30/10/03

References

  • Victor Perez, Managing Director, Kreadon Painters, 0409 152 905
  • Alicia Armstrong, Shift Manager, Oporto Canberra Centre, 0406 765 869

Extracurricular Activities

Bachata and Salsa dancer

Timeline

Bather

WOOOF Grooming
12.2023 - 02.2024

Crew Member

Oporto Canberra Centre
04.2022 - 05.2023

Cleaning after Paint Job

Kreadon Painters
05.2021 - 03.2022

Receptionist

Highpoint Dental Group
01.2019

Volunteer Work Catholic Charities Marian House and Hanifen Center

USA
01.2016 - 01.2016

Pet Sitter

USA
01.2015 - 01.2018

Volunteer Work at Care and Share Food Bank in Southern Colorado

USA
01.2015 - 01.2017

Certificate III in Animal Care Services -

CIT

Graduated Year 12 -

Dickson College
Marah Castanon