Maraia Radininawanawa Narogo
Bankstown,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Call Center Representative
Packleader Pacific
01.2014 - 11.2018
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
Help desk
Boarding house apartments
01.2009 - 01.2010
- Responded to customer requests for products, services, and company information.
Education
No Degree - Early Childhood Education
Queensford College
Parramatta, NSW07.2025
Diploma in Leadership & Management - Business Administration And Management
Queensford College
Parramatta, NSW06.2024
Foundation in Business studies - Business Management
University of The South Pacific
01.2022
Advance Diploma Business admin -
Fiji National University
01.2021
Secretarial studies -
Australian Pacific training college
01.2009
Year 9-13 -
Adi Cakobau School
01.2008
Class 1-8 -
John Wesley Primary School
01.2003
Skills
- Administrative Skills: Managing office tasks, scheduling, and handling correspondence
- Active Listening: Fully concentrating and understanding customer concerns
- Problem-solving skills
- Customer Support
- Customer Service
- Verbal and written communication
- Call Center Customer Service
- Appointment Scheduling
- Logging call information
- FLUENT IN English
- Interpersonal Skills
Accomplishments
- 01/01/21, Graduated (Advance Diploma Business admin)
- 01/01/24, Graduated (Diploma Leadership & Management)
References
- Shalindar Kaur, Director, Action Realtor, +679 9978931
- Bennie Bell, Trainer, Queensford College, 0401756974
- Marianne Njeim, Trainer, Queensford College, m.moussa@queensford.edu.au
- Mele Thaggard, Team leader, Packleader, thaggardmele@gmail.com
Personal Information
- Date of Birth: 07/24/88
- Gender: Female
- Nationality: Fijian
- Marital Status: Married
Timeline
Call Center Representative
Packleader Pacific
01.2014 - 11.2018
Help desk
Boarding house apartments
01.2009 - 01.2010
Advance Diploma Business admin -
Fiji National University
Secretarial studies -
Australian Pacific training college
Year 9-13 -
Adi Cakobau School
Class 1-8 -
John Wesley Primary School
No Degree - Early Childhood Education
Queensford College
Diploma in Leadership & Management - Business Administration And Management
Queensford College
Foundation in Business studies - Business Management
University of The South Pacific
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