PROFESSIONAL SUMMARY
Graduating with a 2:1 Honours degree in Applied Psychology, then went on to earn a Social Science PGCE for Secondary Teaching from Manchester Met University in 2019. Enjoy all sports, with a keen personal interest in soccer. Have played soccer semi-professionally for a number of years with Airbus UK Broughton and hold multiple Football Coaching qualifications from the UK's Football Association (FA). Working across UK and USA developing tailored, personalised coaching plans for young talented players.
Have a very mature approach to life and feel comfortable dealing with challenging people or situations. High-energy problem-solver knowledgeable about competitor strategies and talented in adapting techniques to overcome challenging tasks. Knowledgeable and dedicated customer service professional with extensive experience in the betting industry. Solid team player with an outgoing, positive demeanour and proven skills in establishing rapport with customers and co-workers. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization.
Mentored and encouraged students to appreciate and use mathematics in real-world situations. Strive to demystify mathematics and remove anxiety associated with learning math. Pay special attention to struggling students and offer one-on-one tutoring to overcome hurdles. Skilled public speaker with strengths in promoting learning through hands-on, discussion-based and remote learning strategies.
Experienced in reviewing financial documents and digital records. Effective at directing, monitoring and inspiring team members to complete accurate and timely investigations and reports. Talented in training employees, solving complex problems and making sound decisions.