Marc D'Ettorre

Woolworths Pty Ltd

04.1998 - 03.2025

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers, employees and contractors.
Managed inventory control, cost control, and store opening and closing procedures, financial planning and team management.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
Reconciled daily sales transactions to balance and log day-to-day revenue.
Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
Developed a successful employee retention plan, reducing staff turnover rates significantly.