Operations Manager with extensive experience at WCBC PTY LTD, excelling in fleet management and staff recruitment. Proven track record in optimising scheduling and enhancing customer relations. Adept at leading teams and ensuring compliance with safety regulations, driving operational excellence and efficiency in high-pressure environments.
-Customer service
-Oversee & manage Bookings department
-Managing Fleet of 115 Buses
-Managing 80+ staff members
-Manage and support operations department in daily facilitation of work schedule and staff rostering
-Source & implementation of upgraded scheduling, vehicles
-Maintenance, document control & payrol program (CMS)
-Training & monitoring of drivers and admin team
-Manage all all payroll and staff weekly hours
-Staff recruitment
-interviews, driving assessments, inductions, and on
-boarding procedures
-Manage and over see the operations department.
-Handle break down procedures.
Visa Status: Permanent Resident