Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Marc Navias

Connolly,WA

Summary

Operations Manager with extensive experience at WCBC PTY LTD, excelling in fleet management and staff recruitment. Proven track record in optimising scheduling and enhancing customer relations. Adept at leading teams and ensuring compliance with safety regulations, driving operational excellence and efficiency in high-pressure environments.

Overview

27
27
years of professional experience

Work History

Operations Manager

WCBC PTY LTD (West Coast Bus Charters)
, WA
09.2023 - Current

-Customer service

-Oversee & manage Bookings department

-Managing Fleet of 115 Buses

-Managing 80+ staff members

-Manage and support operations department in daily facilitation of work schedule and staff rostering

-Source & implementation of upgraded scheduling, vehicles

-Maintenance, document control & payrol program (CMS)

-Training & monitoring of drivers and admin team

-Manage all all payroll and staff weekly hours

-Staff recruitment

-interviews, driving assessments, inductions, and on

-boarding procedures

-Manage and over see the operations department.

-Handle break down procedures.

Heavy Rigid Agitator Driver

WA Premix / WA Limestone
, WA
11.2022 - 09.2023
  • Operating agi-trucks in accordance with safety regulations
  • Delivery of concrete around the Perth metro and country areas
  • Capturing on site data and specifications from concrete on delivery
  • Maintaining presentation of the truck and equipment
  • Assisting with batching operations

Coach Driver / Operations

West Coast Bus Charters
, WA
10.2021 - 10.2022
  • School runs
  • Sports transfers
  • Camp transfers
  • Weekend activities/sports
  • Maintaining coach logs
  • Maintenance inspections
  • Fuelling of coaches
  • Cleaning in and outside of bus

Finance and Insurance Manager

Galleria Toyota Morley (REGENT)
10.2019 - 09.2021
  • Managing three business managers, assisting and motivating to hit KPI’s and monthly targets, exercising strong focus on team work
  • Collating customer information and analysing data to determine customer qualification for vehicle finance and insurance
  • Submitting customer applications to finance companies
  • Receiving and receipting cash, cheques and card transactions
  • Processing settlement documents and approval outcomes
  • Daily DOC and F&I reporting

Business Manager

Grand Toyota (AHG Services)
02.2013 - 10.2019
  • Collating customer information and analysing data to determine customer qualification for vehicle finance and insurance
  • Submitting customer applications to finance companies
  • Receiving and receipting cash, cheques and card transactions
  • Processing settlement documents
  • Daily DOC and Finance & Insurance reporting

Sales Manager

Monte Carlo Auto
09.2011 - 12.2012
  • Assisting with finance applications and pre-approvals
  • Managing used car sales team
  • Arranging reconditioning and preparing used cars for delivery
  • Valuations of trade ins
  • Stock control
  • Managing the advertising of used cars

Sales Executive: Used Cars

Sandown Mercedes Benz Rosebank
11.2006 - 08.2011
  • Managing customer referral base
  • Used car sales
  • Valuations of trade ins
  • Assisting with the advertising of used cars

Owner/Director

Socialite Kitchens
06.1998 - 10.2006
  • Managing client 3D Kitchen and wardrobe designs for presentation
  • Managing staff and assembling plant
  • Transporting / logistics of manufactured units
  • Managing installation and completion of units

Education

Finance Accreditation -

Toyota Finance / VW Finance / Macquarie Finance

Development Courses
AHG (Australia) / Sandown Motors (South Africa)

Skills

  • HR Driver’s Licence
  • PTD Authorisation
  • WA White Card
  • WWC- Working With Children
  • Fatigue Management
  • Dangerous Goods Licence
  • National Police Clearance
  • Operations oversight
  • Customer relationship management
  • Staff recruitment
  • Scheduling optimization
  • Safety regulations enforcement
  • Fleet management
  • Time management
  • Incidents management
  • Schedule management
  • Planning and implementation
  • Performance reporting
  • Logistics oversight
  • Team building/leadership
  • Customer relations specialist
  • Health and safety compliance
  • Business strategy development
  • Procedure development

Personal Information

Visa Status: Permanent Resident

Timeline

Operations Manager

WCBC PTY LTD (West Coast Bus Charters)
09.2023 - Current

Heavy Rigid Agitator Driver

WA Premix / WA Limestone
11.2022 - 09.2023

Coach Driver / Operations

West Coast Bus Charters
10.2021 - 10.2022

Finance and Insurance Manager

Galleria Toyota Morley (REGENT)
10.2019 - 09.2021

Business Manager

Grand Toyota (AHG Services)
02.2013 - 10.2019

Sales Manager

Monte Carlo Auto
09.2011 - 12.2012

Sales Executive: Used Cars

Sandown Mercedes Benz Rosebank
11.2006 - 08.2011

Owner/Director

Socialite Kitchens
06.1998 - 10.2006

Finance Accreditation -

Toyota Finance / VW Finance / Macquarie Finance

Development Courses
Marc Navias