Marc O'Neill
Sunbury,VIC
Overview
8
8
years of professional experience
Work History
Bakery Department Manager
Woolworths Supermarket
Sunbury, VIC
11.2017 - Current
- Collaborated with other department managers to create cross-promotional displays, driving overall store sales.
- Effectively managed labor costs by monitoring staff hours, adjusting schedules as needed, and identifying areas for improvement in productivity.
- Managed inventory effectively, reducing waste and maintaining optimal stock levels for increased sales.
- Spearheaded seasonal menu planning efforts, incorporating festive ingredients into unique offerings that drove customer interest during holiday periods.
- Improved employee retention within the Bakery Department by fostering a positive work environment and addressing concerns promptly.
Baker
Coles Supermarket
Sunbury, VIC
12.2015 - 11.2017
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Consistently met deadlines for catering orders by effectively prioritizing tasks according to urgency.
- Frosted and iced cakes, cupcakes, cookies, doughnuts, sweet rolls, and coffee cakes.
- Trained and supervised new employees on bakery operations and procedures.
Education
Certificate III - Baking And Pastry Arts
University of Ballarat
Ballarat, VIC01.2004
Skills
- Sanitation Procedures
- Health and Safety Regulations
- Food presentation
- Brand Awareness
Timeline
Bakery Department Manager
Woolworths Supermarket
11.2017 - Current
Baker
Coles Supermarket
12.2015 - 11.2017
Certificate III - Baking And Pastry Arts
University of Ballarat