Summary
Overview
Work History
Education
Skills
Websites
Timeline
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MARCEL KELLERMANN

MARCEL KELLERMANN

Westmead,NSW

Summary

Results - orientated and diverse leader with +12 year track record of improving individual and organizational effectiveness. An analytical thinker understanding lean management and the use of ADKAR Change Management practices with extensive experience in change management, design and delivery, procedural/management analysis business process, project management and team management. Exceptional communication, listening and influencing skills demonstrated at all levels of the organization.



Overview

7
7
years of professional experience

Work History

Interim Manager/Head of Change Management

MIDAS EUROPEAN CONSULTING
01.2018 - Current
  • Directed complete reorganization of 10+ projects and increased profit up to $34M by utilizing modern market trends and innovative management techniques & protocols
  • Design and conduct 15+ training sessions with 100+ white and blue collar employees on staff morale, and building competitive teams, resulting in maximizing productivity by 20%
  • Executing project management expertise for 13+ clients including manufacturers, automotive OEM, medical, sports, transportation, aviation, & marina sectors ranging from $2M-35M
  • Identified impacted parties, business partners and resources required for planned changes.
  • Project management of design phase of a 2 year $35M product rationalisation program dealing with 12 products and over $3bn in assets under management
  • Collaborate with business owners, key stakeholders, and employees to determine business strategy & plans, project scope, schedule, P&L, ROI, and budget
  • Assigned for development and implementation of organizational readiness tools (Stakeholder Analysis, Communication, Plan, Change Impact Assessment and Strategy.
  • Developed and implemented 15+ sales, marketing, and operations initiatives, focused on best practices and upselling, generating $2.4M rise in yearly revenue and maintaining sustainability.
  • Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance
  • Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow
  • Conducted assessments and counseled clients regarding controls, risks, process issues and productivity inefficiencies

Franchise Manager

JIM’s MOWING
01.2016 - 01.2018
  • Increased customer satisfaction by 50% by incorporating measures to meet demands, following thorough market trend study
  • Supervised overall financial management, planning, systems, and controls, including accounts payable and receivable, BAS statements, payroll, and ordering supplies
  • Assisted current and prospective customers with their gardening and maintenance requirements and cultivated strong customer base that generated 22% of annual sales
  • Introduced customer satisfaction survey utilizing Microsoft spreadsheet increasing customer retention by 12% and onboarding new customers by 16%
  • Influenced customers by resolving their issues in timely and effective manner, resulting in customer retention of 35%
  • Designed and implemented SWOT methodologies, and achieved ROI of 22%
  • Coached and mentored 50+ existing staff, oversaw hiring, staffing, and performance review, and hired 10+ new talents.

Education

MBA -

MGSM Macquarie University
Sydney, NSW
2023

Bachelor of Arts - Business Administration

FOM University
Germany
2016

Skills

  • SAP
  • ERP
  • CRM
  • Microsoft Office Suite
  • Lotus
  • Impact Assessment
  • Six Sigma
  • ADKAR
  • Lean management

Timeline

Interim Manager/Head of Change Management

MIDAS EUROPEAN CONSULTING
01.2018 - Current

Franchise Manager

JIM’s MOWING
01.2016 - 01.2018

MBA -

MGSM Macquarie University

Bachelor of Arts - Business Administration

FOM University

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MARCEL KELLERMANN