Marcela Marquez Arzuza
GOLD COAST,QLD
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
1
1
year of professional experience
Work History
Customer Service
Pradomar Hotel
01.2017 - 11.2017
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
High School Diploma -
Queensland Academic of Technology (QAT)
Brisbane, QLD06.2022
Skills
- Conflict Resolution
- Customer Relations
- Report Creation
- Project Management Abilities
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Customer Service
Pradomar Hotel
01.2017 - 11.2017
High School Diploma -
Queensland Academic of Technology (QAT)
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