Marcela McAlister
Elanora
Summary
Dynamic leader with extensive experience at PM Dermatology, adept in office management and staff leadership. Excelled in optimizing project delivery and enhancing patient scheduling systems, achieving significant improvements in operational efficiency. Skilled in Microsoft Office and fostering collaboration, I consistently motivated teams towards achieving excellence in patient care and operational goals.
Overview
14
14
years of professional experience
Work History
Administrative Manager
PM Dermatology
08.2010 - Current
- Coordinated resources across departments for seamless project execution and delivery.
- Motivated team members with clear objectives and support for personal growth.
- Orchestrated multiple projects simultaneously by prioritizing tasks and managing timelines.
- Trained staff to execute company policies for improved operational consistency.
Practice Manager
PM Dermatology
07.2023 - 10.2024
- Enhanced patient scheduling systems to optimize staff utilization and decrease wait times.
- Cultivated culture of collaboration by implementing regular team meetings and feedback sessions.
- Fostered open lines of communication by implementing regular staff updates and patient feedback systems.
- Analyzed budgeting practices by identifying cost-saving opportunities and reallocating resources.
Education
Year 12 -
Macarthur Girls High School
Sydney, NSW11.1989
Skills
- Office administration
- Organization and multitasking
- Office management
- Staff management
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Patient scheduling
- Patient registration
- Microsoft office
- Appointment management
- Payment collection
- Reminder calls
- Patient relations
- Records management
- Medical billing
- Electronic medical records
- Letter preparation
- Workflow optimization
- Referral verification
- Medical office administration
- Medical office procedures
- Insurance claims
- Account management
- Medical transcription
- Petty cash management
- Typing and filing
- Patient reception management
- Patient callbacks
- Customer service
- Cash handling
- Collaboration and teamwork
- Time management
- Data entry
- Adaptable and flexible
- Administrative support
- Patient billing
- Patient referral
- Electronic recordkeeping
- Scheduling tests and procedures
- Inventory management
- Clinical support
- Staff leadership
- Invoice processing
- Claim forms
- Preparing treatment rooms
- Supply ordering
- Employee scheduling
- Invoice preparation
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Practice Manager
PM Dermatology
07.2023 - 10.2024
Administrative Manager
PM Dermatology
08.2010 - Current
Year 12 -
Macarthur Girls High School
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