Marcela Moncayo Mora
Simpson,Australia
Summary
Dedicated and enthusiastic multidisciplinary veterinary professional with a strong background in animal care, dairy, and administration. Proven skills in customer care, project management, data recording, and software proficiency. Adept at adapting to new environments and eager to continuously learn and grow. With a unique blend of technical expertise and soft skills, I am confident in my ability to make a valuable contribution to a dynamic team. having successfully cultural and linguistic challenges, I am now excited to bring my skills and experience to a new role and support the growth of a forward-thinking organization.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Customer Service
12 Apostles Kiosk parks Victoria
Princetown, Victoria
02.2024 - Current
- Greeted customers and provided friendly customer service.
- Organized merchandise including souvenirs, gifts, books, and snacks.
- Maintained a clean and organized work area.
- Assisted in managing inventory.
- Processed payments while ensuring customer satisfaction.
- Guide visitors on the viewpoints at the Twelve Apostles' lookout.
Farm Laborer
Leslie Manor Trust
Simpson, Victoria
08.2020 - 07.2023
- Monitored animal health, identifying and reporting any signs of illness.
- Cared for livestock by regularly feeding and watering animals.
- Administered medications and vaccinations to livestock under supervision.
- Collected samples from cows for testing purposes.
- Maintained high standards of animal welfare when performing feeding and milking procedures.
- Assisted with milking cows, including checking and maintaining milking equipment.
- Assisted with feeding, tagging, and treating calves.
- Handled calves in accordance with safety protocols established by the farm owner.
- Segregated animals according to weight, age, and physical condition.
- Maintained records on herd health, milk production, feed consumption, and other related information.
- Responded quickly to emergency situations involving injured or distressed animals.
- Provided medical care to sick or injured animals under the direction of a veterinarian.
- Updated records with data about animal growth, feeding patterns, costs and behaviors.
- Monitored herd health by observing cows for signs of illness or injury.
- Engaged consistently in the milking process.
- Washed and cleaned cattle udders, milk parlors and tanks.
- Adhered to department standards to promote safety and milk quality.
Bather/trainee dog groomer
Spa Bark Dog Grooming
Melbourne
01.2018 - 01.2019
- Bathing, drying, and grooming dogs
- Ensure the grooming salon is in a presentable and tidy state for clients
- Cleaning towels, refilling shampoos, set up the bathing area in the morning and prepare the bathroom for next day
Veterinarian/Owner
Consultorio Veterinario Lukanas
, Colombia
01.2015 - 01.2017
- Company Overview: Veterinary clinic in Colombia
- Set goals for the group, organize and provide coaching and support
- Excellent animal care standards, and the provision of high quality, holistic veterinary medical service
- Accurate and exceptional administrative support to management, colleagues and clientele
- Well-developed organizational and time management skills, including the ability to determine priorities
- Diagnose and control animal diseases
- Treat sick and injured animals
- Advise owners on proper care of their pets and livestock
- Help the dog groomer with the hygienic care and cleaning of a dog
- Veterinary clinic in Colombia
Assistant Dairy Manager
Proyegan SAS Cadiz Cattle Farm
Córdoba, Colombia
01.2012 - 01.2015
- Company Overview: Cattle farm in Córdoba, Colombia
- Set goals for increasing milk production
- Could you make sure of good livestock practices?
- Proficiency with smart dairy software
- Diagnose and control animal diseases.
- Treatment of sick and injured animals
- Ante and Post mortem inspections
- People management
- Artificial Insemination as needed
- Cattle farm in Córdoba, Colombia
- Monitored, tracked, and reported daily milk production activities.
- Developed strategies for improving herd health through nutrition management plans.
- Organized weekly meetings with farmers to discuss progress towards goals.
- Provided technical support to staff members regarding best practices related to milking techniques.
- Analyzed data from laboratory testing results to identify areas of improvement in milk quality control measures.
Farm Hand
Rottinghaus Holstein farm
Kansas, United States
01.2012 - 01.2013
- Responsible for the daily care and management of dairy cows
- Wide range of activities for the purpose of increasing milk production
- Milking am-pm
- Feeding calf
- Treatment of sick and injured animals
- Cleaning areas
Veterinarian Trainee
Veterinary Hospital, La Salle University
Bogota, Colombia
01.2011 - 12.2011
- Company Overview: Veterinary hospital associated with La Salle University in Bogota, Colombia
- Assisted veterinarians in examining animals
- Monitored animals' recovering from surgery
- Assisted veterinarians with surgical procedures
- Prioritized animal safety and comfort consistently
- Adhered to high standard of safety, cleanliness, and professionalism
- Drew up vaccines and completed preventative testing for animals
- Veterinary hospital associated with La Salle University in Bogota, Colombia
Veterinarian
La primavera and Treserre farms
, Colombia
01.2010 - 12.2010
- Ensuring The Good Livestock practices
- Actively participate in the prevention and control of sanitary, biological and chemical risk
Volunteer Experience
Bayer S.A
, Colombia
01.2009 - 12.2009
- Company Overview: Biolactosecurity program in Colombia
- Supports the livestock farmer with technical service, diagnosis and training of the farm related to milk production
- Performing a California Mastitis Test
- Administering medications to Dairy cows
- Biolactosecurity program in Colombia
Artificial Inseminator Technician
Alcalá Farm
, Colombia
01.2007 - 12.2008
- Providing A.I
- Service
- Assisting with heat detection
- Working closely with the farm supervisor
- Giving vaccinations as needed
Education
BACHELOR DEGREE - VETERINARY MEDICINE
La Salle University
Colombia01.2012
TECHNICIAN IN ANIMAL PRODUCTION -
Servicio nacional de aprendizaje SENA
Bogotá, Colombia01.2005
Skills
- Excellent communication and interpersonal skills
- Strong attention to detail
- Effective problem-solving abilities
- Enthusiastic approach to tasks
- Bilingual: Native Spanish speaker and fluent in English
- Enthusiastic team player
- Entrepreneurial experience in pet care
- Over 5 years of experience in cattle farm operations
- Qualified to work as a veterinary nurse, veterinary assistant, or veterinary technician based on my knowledge and experience
- Strong knowledge of animal medicine and care for both small and large animals
- Proficient in dairy management software, including Delpro and SenseHub
- Able to work effectively in a team environment, supervise and train personnel; experienced in collaborating with veterinarians, nutritionists, and agricultural consultants
Laboralreferences
- Antonia Mesa, administrator at Hilltop Farm, Australasian Holstein genetics, 90 homestead Rd 3260 Vic, 0425421571.
- Lynda King, Owner, Spa Bark Dog Grooming Salon, 44 Hall Street, Moonee Ponds, VIC, 3044, 0393701749
- Jaime Jaramillo, Owner and manager, Proyegan S.A Cadiz farm, +573104240789, jaramillo@inverjota.com, Colombia
- Carlos Mario Velez, Farm Manager, Cadiz Farm, +573185923260
- Dr. Víctor Manuel Guzmán, Veterinarian / Manager, Biolactoseguridad Sanidad at Animal Bayer S.A., guzman@bayer.com
References
- Lili Ravelo, friend and peer, 401353415
- Dimitrios and Paola Georgakopoulus, friends 439 091 911/ 415 224 555
- Vivi Avila, friend, 0424719184
- Emma Clements, colleague, 0448434748
Extradocuments
- Police Check
- Australian permanent resident
- Driver licence
- first aid skilled
Affiliations
- I proud myself of raising two healthy and happy daughters.
- I love to enjoy a sunny day at the beach, bush walking and admiring natural spaces.
- I like to relax myself painting, dancing and baking at home.
Accomplishments
My experience as an entrepreneur in the pet industry allowed me to develop relevant skills such as customer management, marketing and animal care. Thank to this knowledge, I was able to offer a comprehensive and high quality service which led to excellent results and positive feedback.
In all my previous roles, i consistently exceeded my bosses' expectations due to my strong commitment and sense of responsibility.
Languages
Spanish
Native/ Bilingual
English
Professional
Certification
- Diploma, Veterinary Medical doctor issue in Bogota, Colombia, 2012.
References
References available upon request.
Timeline
Customer Service
12 Apostles Kiosk parks Victoria
02.2024 - Current
Farm Laborer
Leslie Manor Trust
08.2020 - 07.2023
Bather/trainee dog groomer
Spa Bark Dog Grooming
01.2018 - 01.2019
Veterinarian/Owner
Consultorio Veterinario Lukanas
01.2015 - 01.2017
Assistant Dairy Manager
Proyegan SAS Cadiz Cattle Farm
01.2012 - 01.2015
Farm Hand
Rottinghaus Holstein farm
01.2012 - 01.2013
Veterinarian Trainee
Veterinary Hospital, La Salle University
01.2011 - 12.2011
Veterinarian
La primavera and Treserre farms
01.2010 - 12.2010
Volunteer Experience
Bayer S.A
01.2009 - 12.2009
Artificial Inseminator Technician
Alcalá Farm
01.2007 - 12.2008
BACHELOR DEGREE - VETERINARY MEDICINE
La Salle University
TECHNICIAN IN ANIMAL PRODUCTION -
Servicio nacional de aprendizaje SENA
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