Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Marcela Navarrete

Emu Park,QLD

Summary

Talented Administration Officer goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.

Overview

7
7
years of professional experience

Work History

Administration Officer (AO3)

Southern NSW Local Health District
09.2022 - 08.2023
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Managed team petty cash, purchase orders and account transactions.
  • Created, prepared, and delivered reports to various departments.
  • Contributed to team goal-achievement by collaborating with staff to develop customer service improvement initiatives.
  • Maintained personnel records and updated internal databases to support document management.
  • Computerized office activities, maintained customer communications, and tracked records through delivery.
  • Entered and maintained departmental records in company database.
  • Networked with industry professionals to exchange best practice knowledge and stay abreast of latest developments.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Trained and supervised employees on office policies and procedures.
  • Proofread and edited documents for accuracy and grammar.
  • Managed data and correspondence to secure information across complex landscapes of organizational departments.

Laboratory Technical Assistant

NSW Health Pathology
11.2016 - 08.2023
  • Prioritized work assigned, maintained accurate records of work performed and initiated corrective action in case of defective records or inadequate care plans.
  • Recorded and interpreted laboratory results to present to senior colleagues.
  • Provided technical guidance and training to laboratory staff.
  • Performed high complexity testing by preparing specimens for analysis and maintaining assay quality.
  • Gathered laboratory samples, monitored fluids and read test results to make accurate care decisions.
  • Documented and verified patient information using laboratory information system.
  • Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
  • Maintained safe work environment free of unnecessary hazards to protect staff and testing results.
  • Collect blood and tissue samples with focus on accuracy and adherence to aseptic techniques.
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.
  • Conducted wide range of laboratory tests and recorded results.
  • Upheld laboratory protocols dictated by facility, governing agencies, or special project requirements.

Acting Medico Legal Officer (AO4)

Southern NSW Local Health District
10.2022 - 01.2023
  • Typed and processed legal documents to prepare for court filings and legal pleadings.
  • Reviewed legal publications and performed database searches to identify laws and court decisions relevant to pending cases.
  • Kept up with and reviewed changes in laws, informed staff of changes and advised appropriate departments on actions to prevent legal issues.
  • Managed and supervised document database to maintain litigation records.
  • Conducted comprehensive research to support legal proceedings, formulate defenses and initiate legal action.
  • Gathered and analyzed research data such as statutes, decisions and legal articles, codes and documents.
  • Filed electronic and paper form court documents at both state and federal levels.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Developed detailed plans based on broad guidance and direction.

Education

No Degree - Assistant in Nursing/ Certificate IV Aged Care

TAFE NSW
Bega, NSW
2004

Skills

  • Employee Timesheet Processing
  • Workflow Planning
  • Digital Databases
  • Equipment Orientations
  • Database Administration
  • File Management
  • Document Control
  • Staff Meetings
  • Greeting Visitors
  • File Maintenance
  • Administrative Arrangements
  • Document Uploading
  • Letters and Documentation
  • Data Integrity
  • Microsoft Applications
  • Correspondence Typing
  • Call Forwarding

Languages

Spanish
Elementary

Additional Information

Referees


Mark Carroll- Lab Manager NSW Health Pathology

02)6491 9700/0427 462 224


Melinda Irving-Senior Scientist NSW Health Pathology

02)6491 9700/ 0491 160 414


Jo Anne Hagger-Lab Manager NSW Health Pathology Cooma

0429 615 197


Virginia Elton- Clinical Coder and Manager Medical Record Digitisation Project Southern NSW LHD

02)6455 3260/0487 436 992


Kristy Phelps-Acting District Health Information Manager and Privacy Officer

02)4825 4614/ 0439 465 800

Timeline

Acting Medico Legal Officer (AO4)

Southern NSW Local Health District
10.2022 - 01.2023

Administration Officer (AO3)

Southern NSW Local Health District
09.2022 - 08.2023

Laboratory Technical Assistant

NSW Health Pathology
11.2016 - 08.2023

No Degree - Assistant in Nursing/ Certificate IV Aged Care

TAFE NSW

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Marcela Navarrete