Summary
Overview
Work History
Education
Skills
Websites
Hobbies and Interests
Languages
Timeline
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Marcela Perez

Marcela Perez

Kinsgville, VIC,VIC

Summary

Dynamic Operations Manager with extensive experience in high-profile venues like MCG, Marvel, and MOP. Led the Australian Open as the main manager for two years, overseeing the entire project and delivering exceptional results. Proven track record at QUAYCLEAN, excelling in client relations, operational efficiency, and cost reduction strategies, achieving over 20% in cost savings. Skilled in project management and interpersonal communication, consistently exceeding client expectations. Adept at mentoring and leading teams to peak performance, with a strong ability to solve complex problems and drive success across all operational aspects.

Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.

Overview

7
7
years of professional experience

Work History

Operations Manager

Quayclean Australia Pty
01.2023 - Current

Operations Manager overseeing events and daily operations, including specialty jobs and major events.

Events Manager

Quayclean Australia Pty
01.2018 - 01.2023

Events Manager overseeing waste, facilities, and cleaning operations for concerts, AFL games, and the Australian Open.

Education

Bachelor of Laws -

University of Boyacá
01.2015

Diploma Project Management and Business -

Australian Institute of Entrepreneurship
01.2020

Diploma Leadership and Management -

Australian Institute of Entrepreneurship
01.2019

Master in Commercial Laws -

University of Boyacá
Bogota, Colombia
01.2016

Skills

  • Incidents management
  • Performance monitoring
  • Client relations
  • Project management
  • Cost reduction
  • Solutions development
  • Staff training
  • Business strategy development
  • Interpersonal communication
  • P&L management
  • Staff management
  • Operations oversight
  • Cost reduction strategies
  • Project leadership
  • Post-event analysis

Hobbies and Interests

  • Avid reader with a passion for exploring diverse topics and expanding knowledge.
  • Enjoys camping and outdoor adventures.
  • Dedicated to an early morning routine, waking up at 5 AM to stay motivated.

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Operations Manager

Quayclean Australia Pty
01.2023 - Current

Events Manager

Quayclean Australia Pty
01.2018 - 01.2023

Diploma Project Management and Business -

Australian Institute of Entrepreneurship

Diploma Leadership and Management -

Australian Institute of Entrepreneurship

Bachelor of Laws -

University of Boyacá

Master in Commercial Laws -

University of Boyacá
Marcela Perez