Marcella Johnston

Communication - Communication skills are very important for me to strive to always execute excellent communication skills This enables me to understand customer needs and requirements, but also to communicate with colleagues I believe this allows me to ensure my job is executed to the best of my ability, and that customers have a valued, pleasant experience Patience, compassion, and perseverance are essential in a position when working with the public, particularly in the area of customer service

Motivation - I am an extremely motivated person, and I take pride in having the right image, skills, and attitude to enable me to perform to my best ability and to represent the company, person, or organisation that has entrusted me with their company, logo, beliefs, and standards I aim high and strive for success by completing goals and targets

Working in a team - Being part of a team and receiving feedback from my colleagues is important to me, as this has taught me to improve my performance by taking into consideration my colleagues' views and sometimes strengths I not only enjoy working in a team, but I also enjoy working independently when needed, as it gives me time to reflect on my tasks and grow and improve as an employee and as an individual