March Grover Banghit
Perth,WA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
7
7
years of professional experience
Work History
Server
Saltbush Training Restaurant
07.2024 - Current
- Took orders and served food and beverages to customers, ensuring a positive dining experience
- Maintained knowledge of menu items and specials to provide accurate information to guests
- Managed multiple tables simultaneously in a fast-paced environment
- Resolved customer complaints and inquiries in a professional manner
- Assisted with cleaning and setting up dining areas, including mopping floors and arranging tables
- Collaborated with kitchen and bar staff to ensure timely and accurate order delivery.
Pick Packer (Casual)
One Harvest Fresh
10.2020 - 03.2021
- Pulls and packs product based on daily orders
- Meets specifics of customer orders in a timely manner
- Keeps products separated, organized and in good rotation
- Monitors product quality frequently, reporting problems to mitigate safety issues
- Operates various pieces of equipment
- Reports any mechanical problems.
Kitchen Hand (Part time)
Hungry Jack’s Australia Pty Ltd
03.2017 - 10.2017
- Provide high levels of customer service
- Prepare & cook food
- Adhere to safety & hygiene standards
- Clean equipment, fittings & restaurant areas
- Work as a team unit to maintain customer flow.
Education
Cert III - Hospitality
South Metropolitan Tafe
07.2024
Certificate I Welding Introduction -
South Metro Tafe
04.2022
Engineering & Heavy Fabrication Certificate II -
South Metro Tafe
07.2021
Certificate III in Hospitality -
South Metropolitan Tafe
07.2020
Atwell College
06.2019
Skills
- Table Setting
- Guest Engagement
- Food Running
- Table Bussing
- Safe Food Handling
References
- Benjamin Tan, 08 9277144, 0421638843
- Kenny Tanadi, 0424199003
Timeline
Server
Saltbush Training Restaurant
07.2024 - Current
Pick Packer (Casual)
One Harvest Fresh
10.2020 - 03.2021
Kitchen Hand (Part time)
Hungry Jack’s Australia Pty Ltd
03.2017 - 10.2017
Cert III - Hospitality
South Metropolitan Tafe
Certificate I Welding Introduction -
South Metro Tafe
Engineering & Heavy Fabrication Certificate II -
South Metro Tafe
Certificate III in Hospitality -
South Metropolitan Tafe
Atwell College
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