Marcia CHAUKE
Adelaide,SA
Summary
Compassionate and dedicated Personal Care Assistant with experience at Southern Cross Care, skilled in grooming assistance and emotional support. Proven ability to enhance client wellbeing through personalized care and effective communication. Committed to fostering independence and maintaining a safe environment, ensuring adherence to care plans and medication administration.
Overview
2026
2026
years of professional experience
Work History
Personal Care Assistant
Southern Cross Care
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
Personal Support Worker
Healthcare Australia
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Documented vitals, behaviors, and medications in client medical records.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
Assistant in Nurse
Adelaide Mental Health Clinic Clinic
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
Disability Support Worker
Perculliar Care
Care Support Employee
Linsell Lodge Salvation Army
02.2022 - Current
- Assisted clients in maintaining personal hygiene, resulting in improved health and wellbeing.
- Administered medication as prescribed by healthcare providers, ensuring proper dosage and adherence to treatment plans.
- Enhanced patient comfort by providing personalized care and support tailored to individual needs.
- Promoted independence among patients by assisting with daily living tasks such as dressing, grooming, and mobility.
Education
Mental Health
Ulleo College
Sydney, NSWDiploma in Enrolled Nursing
Equals International
Adelaide, SA09.2021
Certificate 111 in Individual Support
Equals International
Adelaide, SA08.2018
Skills
- Grooming assistance
- Emotional support
- Personal hygiene assistance
- Housekeeping tasks
- Behavior management
- Behavior redirection
- CPR certified
- Care plan implementation
- Direct patient care
- Medication administration
- Client relationship management
- First aid and CPR
- Personal errands assistance
- Patient awareness
- Companionship
- Personal hygiene
- Activities of daily living support
- Cooking and meal preparation
- First aid and safety
- Verbal and written communication skills
- Problem-solving
- Multitasking and organization
- Dependable and responsible
- Compassionate communication
- Incident reporting
- PPE usage
- Relationship building
- Team collaboration
- Respectful and compassionate
- COVID-19 safety policies
- Medication and appointment reminders
- Flexible schedule
- Strong ethics
- Special needs care
- Client documentation
Timeline
Care Support Employee
Linsell Lodge Salvation Army
02.2022 - Current
Personal Care Assistant
Southern Cross Care
Personal Support Worker
Healthcare Australia
Assistant in Nurse
Adelaide Mental Health Clinic Clinic
Disability Support Worker
Perculliar Care
Mental Health
Ulleo College
Diploma in Enrolled Nursing
Equals International
Certificate 111 in Individual Support
Equals International
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