Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marcia Cowley

Kewarra Beach,QLD

Summary

Hardworking, kind, compassionate, dependable and adaptable Personal Aged Carer at Infinite Aged Care, skilled in emotional resilience and health assurance. Successfully built trusting relationships with clients, ensuring their dignity and well-being through attentive care and effective documentation. Proven ability to respond to health issues and maintain a clean, safe environment for optimal client comfort.

Overview

21
21
years of professional experience

Work History

Personal Aged Carer

Ininite Aged Care
01.2023 - Current
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Remained alert to problems or health issues of clients and competently responded.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
  • Completed regular check-ins and progress report for each client.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Monitored clients' overall health and well-being and noted significant changes.
  • Maintained strong connections within caregiver community to gain continuous knowledge.
  • Provided compassionate and patient-focused care to cultivate well-being.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided safe mobility support to help patients move around personal and public spaces.

Shopping Center Cleaner

Trident Cleaning Services
06.2021 - 01.2023
  • Handled equipment, chemicals, and materials properly and with caution.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Emptied trashcans and transported waste to collection areas.
  • Removed trash, debris and other waste materials from premises.
  • Maintained floor cleaning and waxing equipment.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Responded immediately to calls from personnel to clean up spills and wet floors.

Various Volunteer Positions

RSPCA & Salvation Army
09.2012 - 12.2014

Event set up

Food preparation/catering

Cleaning

Stocktaking & sorting donations

Maintenance of general areas

Shopping Center Cleaner

Swan Cleaning Services
09.2009 - 09.2012

Clean floor-mop, sweep, polish.

Empty ashtray & waste containers.

Clean food court table & floor after customers.

Empty bins.

Clean toilet - sweep, mop, scrub.

Wipe & clean railings, walls & everything in the center.

Shopping Center Cleaner

New Tech
04.2005 - 2009

Education

Certificate III - Personal Aged Carer

Royal College of HealthCare
Cairns, QLD
07.2019

Food Safety Level 1 - Food Preparation

Food Safety
CFT International Pty Ltd
12.2017

Certificate III in Hospitality(partial) - Hospitality

All States Training
Cairns, QLD
12.2016

Certificate III in Customer Engagement - Customer Engagement

Australia Business And Retail Academy
Cairns, QLD
12.2016

Skills

  • Emotional resilience
  • Adaptable and flexible
  • Health and dignity assurance
  • Observational skills
  • Compassionate client care
  • Documentation
  • Progress documentation
  • Behavioral management
  • End-of-life care
  • Problem-solving
  • Dependable and responsible
  • Sanitization procedures
  • Chemical handling
  • Health and safety regulations
  • Proper chemical handling
  • Cleaning and sanitizing
  • Disinfection practices
  • Floor maintenance

Timeline

Personal Aged Carer

Ininite Aged Care
01.2023 - Current

Shopping Center Cleaner

Trident Cleaning Services
06.2021 - 01.2023

Various Volunteer Positions

RSPCA & Salvation Army
09.2012 - 12.2014

Shopping Center Cleaner

Swan Cleaning Services
09.2009 - 09.2012

Shopping Center Cleaner

New Tech
04.2005 - 2009

Certificate III - Personal Aged Carer

Royal College of HealthCare

Food Safety Level 1 - Food Preparation

Food Safety

Certificate III in Hospitality(partial) - Hospitality

All States Training

Certificate III in Customer Engagement - Customer Engagement

Australia Business And Retail Academy
Marcia Cowley