Marcia Fisher
Administration Officer
Tamworth,NSW
Summary
Marital Status: Married 3 children
Date of Birth: 25th April 1967
Address: 10 Upper Street,
Tamworth, NSW, 2340
Telephone: Home: 0408960484
License: Drivers (CR) 6624CZ
Employment: HNE Health 2003-Present.
As an Administration Officer, working within a professional team where I assisting in the day-to-day running of a very busy Health service. For the past 10 years I have mainly been working in the emergency department both a triage and in the switchboard, before this I was the only permanent Relief Administration officer for the entire inpatient Service.
In the last few months, I have also worked in administration for
WHS Coordinator and have gained many useful skills
My role is a challenging but highly rewarding one. Each person who enters the facility has differing challenges. I display empathy and maturity to deal with often difficult situations. I love working in a team environment but can prioritize workloads when independently working.
Versatile Administration Officer skilled in managing diverse tasks and competing priorities on a daily basis, and driving improvements to quality productivity and service, demonstrated over 26 years of Health experience.
Overview
25
25
years of professional experience
Work History
Administration Officer
Tamworth Hospital
Tamworth, NSW
07.2003 - Current
- SWITCHBOARD OPERATOR Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Identified and updated patient information at TRAIGE accurately
- Liaise with different departments to help maintain an efficient and safe working environment
- Provided exceptional customer service, addressing inquiries professionally and on time.
- Delivered quality results under pressure by prioritizing tasks effectively during high-stress situations or tight deadlines.
- Completed forms and reports to facilitate admission, transfer or discharge.
- Developed strong working relationships with colleagues, contributing to a positive work environment.
- Maintained personnel records and updated internal databases to support document management.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Performed wide-ranging administrative, financial and service-related functions.
- Maintained confidentiality with sensitive information
- Ordered and distributed office supplies while adhering to fixed office budget.
Administration Officer
Tamara Private Hospital
2003 - 2008
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Organized and detail-oriented with a strong work ethic.
- Worked flexible hours across night, weekend and holiday shifts.
Skills
- Inquiry Requests
- Shift work and weekends
- Cash Handling and EPTOS
- Office Supplies and Inventory
- Switchboard Operation
- File Management
- Risk Identification
- Correct Data Entry
- Customer Service
- Attending to Reports as required
- Updating client information
- Document Uploading
CHECKS
Valid with Working With Children
National Criminal Record
Current Drivers License
First Aid Certificate
REFEREE: Stacie Welk WHS Tamworth Hospital 0498193862
Timeline
Administration Officer
Tamworth Hospital
07.2003 - Current
Administration Officer
Tamara Private Hospital
2003 - 2008