Marcio Da Silva Pereira
20 View St, West Footscray,VIC
Summary
Dynamic professional with a proven track record in customer service at Byron Bay Deli, enhancing satisfaction through effective communication and efficient service. Skilled in inventory management and safety compliance, I excel in maintaining organized workspaces and resolving customer issues promptly, ensuring a positive experience for all guests.
Overview
4
4
years of professional experience
Work History
Deli Worker
Byron Bay Deli
07.2024 - 02.2025
- Increased customer satisfaction by providing efficient and friendly service at the deli counter.
- Promoted a positive work environment through effective communication and collaboration with colleagues.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Assisted customers in selecting deli products, offering suggestions for meal planning and preparation.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Bar Waiter
Vanda Bar
10.2020 - 09.2022
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Handled customer complaints professionally, resolving issues promptly to preserve guest satisfaction.
- Performed opening and closing duties efficiently, ensuring the bar was ready for operation each day or safely secured after closing time.
- Communicated with guests to record orders and assess needs.
- Assisted in inventory management, tracking stock levels, and ordering supplies as needed.
Education
High School Diploma -
Godofredo Schneider
Vila Velha, Brazil12-2017
Skills
- Customer service
- Inventory management
- Effective communication
- Safety compliance
- Time management
- Food safety
- Point of sale
- Workplace organization
- Cleaning and sanitizing
Languages
English
Professional Working
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Deli Worker
Byron Bay Deli
07.2024 - 02.2025
Bar Waiter
Vanda Bar
10.2020 - 09.2022
High School Diploma -
Godofredo Schneider
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