Marc Jason De Guzman
Botany,NSW
Summary
Accomplished professional with a robust background in engineering and customer service, notably at Daikin Airconditioning Philippines Inc. Excelled in project management and system troubleshooting, enhancing production efficiency and client satisfaction. Skilled in CAD software, Spreadsheets and problem-solving, demonstrating a keen attention to detail and a proactive approach to overcoming challenges.
Overview
6
6
years of professional experience
Work History
Warehouse Laborer
Labourpower Recruitment Services
10.2023 - Current
- Consistently lifted materials weighing as much as 25 kilograms.
- Used pallet jacks to relocate products.
- Inventory checking and counting
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Maintained clean, orderly work environment free of hazards.
Powder Coating Labourer
Eastern Suburbs Powder Coating
08.2023 - 09.2023
- Surface preparation of metals to be powder coated by either - acid stripping, manual and automated sanding, chromating, prep solve cleaning, or sandblasting.
- Worked alongside team to accomplish work goals according to schedule.
- Loaded, unloaded, and hanging products and finished goods to and from storage and production areas.
- Maintained organized and clean work areas at all times on job sites.
Customer Service Representative
Rigicon Pty Ltd.
03.2023 - 07.2023
- Customer Service Coordination. Providing prompt and accurate responses to inquiries and addressing concerns for enhanced customer satisfaction.
- Efficiently schedule and coordinate product dispatches to meet customer requirements, maintaining clear communication with logistics partners and internal stakeholders.
- Data Entry. Accurately input and maintain comprehensive records of surgery details, ensuring data integrity and confidentiality.
- Financial Management. Generate invoices and manage accounts receivables, ensuring payments are made in a timely manner.
- Inventory Management. Monitor and maintain inventory levels, conduct audits, track product usage, and collaborate with suppliers to ensure availability of stock.
- Created new automated systems through Microsoft Excel and Google Sheets to optimize inventory management, dispatch scheduling, booking management, and surgery data recording, streamlining processes and improving overall efficiency.
Freelance Virtual Assistant
Stuff Inc.
07.2022 - 11.2022
- Organization of calendar
- Booking restaurant reservations, flight appointments, hotel, salon, and other personal appointments.
- Conducting research for the client.
- Requesting quotes and preparation of bids from different services (house/automotive repair, maintenance, cleaning, insurance, etc.)
- Purchasing products with the given specifications.
HVAC Engineer
Daikin Airconditioning Philippines Inc.
06.2019 - 07.2022
- Worked across 3 different teams in the Engineering Department - Technical Sales Support, Testing and Commissioning, and Project Management.
- Conducted quantity surveying and project estimation for residential, commercial, and industrial air conditioning systems.
- Closed contracts for significant projects, including 225m and 300m skyscrapers in Makati CBD.
- Managed bid processes and ensured cost-efficient, timely project operations in line with customer requirements.
- Designed and selected air-conditioning units using AutoCAD and Daikin software.
- Scheduled and executed the startup, commissioning, and troubleshooting of AC equipment, including controls.
Manufacturing Specialist/Process Engineer
San Miguel Foods Inc.
06.2018 - 05.2019
- Generated detailed reports on production performance metrics, facilitating informed decision-making by management.
- Inspected products and machines to maintain quality and efficiency.
- Organized production planning and scheduling to meet demanding production goals.
- Participated in quality assurance audits as needed, verifying compliance with established procedures and regulations.
- Conducted root cause analysis for production issues, providing effective solutions to minimize recurrence of problems.
Education
Advanced Diploma - Project Management
Kent Institute
Sydney, NSW12.2024
Diploma - Project Management
Kent Institute
Sydney, NSW12.2023
Bachelor of Science - Mechanical Engineering
Saint Louis University
Baguio City, Philippines05.2017
Skills
- Industrial and Construction Safety
- Cost Estimation
- CAD Software
- SAP - Production Planning
- Advanced MS Excel
- Project Management
- System Troubleshooting
- Problem-Solving
Timeline
Warehouse Laborer
Labourpower Recruitment Services
10.2023 - Current
Powder Coating Labourer
Eastern Suburbs Powder Coating
08.2023 - 09.2023
Customer Service Representative
Rigicon Pty Ltd.
03.2023 - 07.2023
Freelance Virtual Assistant
Stuff Inc.
07.2022 - 11.2022
HVAC Engineer
Daikin Airconditioning Philippines Inc.
06.2019 - 07.2022
Manufacturing Specialist/Process Engineer
San Miguel Foods Inc.
06.2018 - 05.2019
Advanced Diploma - Project Management
Kent Institute
Diploma - Project Management
Kent Institute
Bachelor of Science - Mechanical Engineering
Saint Louis University
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