Marco Di Chiara

Dedicated and goal-oriented Operation Manager with a strong commitment to meeting team performance objectives and achieving set targets. With over 11 years of extensive leadership experience in Production and Operations, I am well-versed in providing comprehensive training, setting team goals, and developing innovative strategies. My skill set includes superb oral and written communication, excellent time management, and effective leadership abilities. As an Operation Manager, I have successfully supervised, trained, and motivated over 20/30 team members. I am adept at redesigning processes for efficiency gains, analysing sales trends and service reports, and mentoring and guiding employees in performing their duties. Additionally, I hold certification in FSS and am dedicated to delivering exceptional, responsive service in all interactions with customers and employees. I am a strong leader and problem-solver committed to streamlining operations to reduce costs and promote organisational efficiency. My independent decision-making skills and sound judgment positively impact company success. With a history of successfully coordinating and monitoring operations across various departments, I am a resourceful Manager dedicated to maintaining the quality of services and products through a hardworking mentality.

As a proficient and certified manager, I bring with me a wealth of expertise and high standards in operational management, along with adaptable skills. My role encompasses the oversight of stocks and supplies for a comprehensive range of 1000+ Stock Keeping Units (SKUs). This involves supervising the order entry, administrative, and shipping processes, ensuring alignment between order tracking sheets and purchase order numbers, and managing invoicing. I am vigilant in monitoring inventories to maintain optimal PAR Levels and emergency stock to mitigate potential disruptions in the supply chain.

Furthermore, I am responsible for executing monthly accruals and upholding monthly compliance in the complete ordering and budgeting process. Proactive engagement serves as a linchpin in establishing a robust connection between employer and employee, enabling timely identification and mitigation of potential issues before they escalate. Moreover, I am committed to identifying concealed hazards through attentive listening to employees, conducting thorough accident investigations, conducting regular walkthroughs, and employing visual hazard communication. I meticulously oversee all Hazard Analysis and Critical Control Points (HACCP) related logs to ensure meticulous record-keeping and implement requisite process modifications to safeguard product safety.

In addition, I diligently manage all pertinent paperwork essential for ensuring the efficient operation of production, including production records, pre-inspection checks, cleaning check sheets, and time sheets. My focus remains unwavering on meeting production efficiency targets, facilitating punctual customer deliveries, and ensuring judicious stock control and replenishment.