Marco Jung

Managing a combination of industrial/retail portfolio directly reporting to the Property Management Director, ensuring the portfolio is up to date with compliance and maintained

• Duties and Responsibilities
• Maintaining/generating client relationships
• Arrears management
• Organise and finalising repairs and maintenance
• Dispute resolutions with tenants and landlords
• Lease renewal/executing options to renew with necessary parties involved
• Liaising with the leasing team to provide market reviews for the owner
• Invoice approvals/payment authorisations via MRI
• Conducting necessary inspections as per agreement
• Carry out make good of the property upon tenants vacate
• Insurance claims
• Coordinating AFSS and any other compulsory building requirements
• Maintain up to date data and tenancy schedules for the property
• Budgets and reconciliation for the financial year
• Carry out rent reviews
• Management fee increases/renewals

• Managing a combination of industrial/retail/commercial portfolio of 80 properties with 150 tenancies directly reporting to the Head of Asset Management and assisting with implementation of systems and procedures for the company
• I have also participated in switching our database from Re-Leased to Cirrus8, ensuring the implementation of the changeover was carried out smoothly
• Duties and Responsibilities
• Maintaining/generating client relationships
• Arrears management/issuing breach notices and coordinating the solicitors for further legal actions
• Organise/finalising repairs and maintenance
• Dispute resolutions with tenants and landlords
• Lease renewal/executing options to renew with necessary parties involved
• Liaising with the leasing team to provide market reviews for the owner
• Invoice approvals via Cirrus8
• Conducting necessary inspections generating entry/exit reports
• Carry out make good of the property upon tenants vacate
• Insurance claims
• Coordinating AFSS and any other compulsory building requirements
• Implementing systems and procedures for the leasing team to ensure the handover from the leasing process to the management is carried out without any errors
• Maintain up to date data and tenancy schedules for the property
• Participate in leasing process
• Document preparation: Heads of Agreement, Exclusive management agency agreement, Retail lease agreement, Commercial lease agreement, Weekly meeting reports, Tenancy schedule

• Managing a high-end prestige portfolio of 110 properties spread across Mosman, Longueville, Lane Cove, Riverview & Pyrmont
• I am currently managing the portfolio from A-Z which also includes leasing of the properties and signing new business managements
• Duties and Responsibilities
• Maintaining/generating client relationships
• Implementation of procedures and processes
• Arrears Management
• Organise/finalise repairs/maintenance
• Manage disputes tenants/owners
• Tenant/landlord/tradesperson liaison
• Conducting Rent reviews
• Invoice processing/approvals
• Ingoing/outgoing/routine inspections
• Lodging/preparing/attending tribunal cases
• Lease renewals
• Insurance Claims

• Managing a mixed portfolio of total 343 properties consisting of boarding houses and residential properties
• I have also assisted in implementing structures and procedures for the overall leasing/property management department as well as establishing a system of procedures for a major client of 100 units across 6 buildings under their branding
• The half of the portfolio mainly consists of owners with multiple properties
• Duties and Responsibilities
• Arrears Management
• Organise/finalise repairs/maintenance
• Manage disputes tenants/owners
• Tenant/landlord/tradesperson liaison
• Conducting Rent reviews
• Invoice processing/approvals
• Ingoing/outgoing/routine inspections
• Lodging/preparing/attending tribunal cases
• Mentoring leasing officers
• Meeting KPI requirements
• Lease renewals
• Insurance Claims
• Implementing systems and procedures for leasing/property management department
• Establishing a foundation of systems and procedures for block of units
• Gathering documents/information and prepare a monthly report for owners with multiple properties
• These will consist of but not limited to: Monthly enquiries, Leasing, Marketing, Repairs & Maintenances, Tenant issues, Cleaning

• Started off managing a portfolio of 250 properties with the assistance of junior property manager and overseeing all aspects of the portfolio to ensure the customers are satisfied
• (The company went through a department restructure and each pod was broken down to 180 properties with 1 leasing officer for 2 portfolio managers)
• Duties and Responsibilities
• Arrears Management
• Organise/finalise repairs/maintenance
• Manage disputes tenants/owners
• Tenant/landlord/tradesperson liaison
• Conducting Rent reviews
• Invoice processing/approvals
• Ingoing/outgoing/routine inspections
• Lodging/preparing/attending tribunal cases
• Mentoring leasing officer
• Meeting KPI requirements
• Lease renewals
• Insurance Claims

• Assisting senior property manager in daily duties as well as managing own properties
• Duties and Responsibilities
• Leasing properties
• Arrears control
• Arrange repairs
• Tenant/landlord/tradesperson liaison
• Rent reviews
• Manage disputes
• Maintain data records in REST
• Invoice approvals
• Bond refunds
• Ingoing/Outgoing/Routine inspections
• Lease renewals

• Duties and Responsibilities
• Answering enquiries (Phone, email, face to face) regards to the properties that are vacant as well as the properties that are soon to be vacant
• Taking applications, reference checking the information the applicants have given us as well as their documents
• Managing/updating property advertisements on real estate websites which includes Domain.com.au, realestate.com.au
• Analysing and writing reports weekly and monthly for all the properties that have been leased, signed, enquired, and etc
• Conducting open inspections for the prospective tenants
• Scheduling inspection times each day
• Assisting property managers with their tasks which involves phone calls to owners and tradesperson as well as tenants, rent arrears, taking photos for any damage found on the property as well as for marketing purposes, etc